Customer Care Program
Great Dane Heating and Air Conditioning’s Customer Care Program will take the annual maintenance and unexpected service calls off your mind. Offering the industry’s most comprehensive customer service program, their Customer Care Program was designed to provide you with unmatched service, protection, membership discounts, special offers and complete peace of mind. Ask about joining this exclusive program today & experience the Service YOU Deserve!
10 Benefits for Exclusive Members:
- FREE 24 Hour Emergency Service – Never pay an overtime charge for emergency service. Pay regular rates 24 hours a day.
- FREE 1 Year Parts & Labor Guarantee on all Service Repairs – Enjoy the comfort & piece of mind of having an additional 11 months of warranty instead of the normal 30 day warranty.
- FREE Priority Service – Guaranteed service within 24 hours of your call.
- FREE 46 Point Precision Furnace Tune-Up – Keep your heating system operating at peak efficiency to avoid inconvenient breakdowns. Regularly Priced at $129.95.
- FREE 46 Point Precision Air Conditioning Tune-Up – Keep your air conditioning system operating at peak efficiency to avoid inconvenient breakdowns. Regularly Priced at $129.95.
- 20% Discount on all Regular Hour Service Repairs & Diagnostic Fees.
- 20% Discount on all Regular Priced Parts Department Purchases – Includes air filters, humidifier pads, thermostats, & all other parts.
- 10% Discount on all New Equipment Purchases – Includes new furnaces, boilers, central air, heat pumps, & water heaters. Some restrictions may apply.
- 10% Family & Friends Discount – Invite your family to become a part of the Great Dane family with a 10% discount on service repairs & 5% discount on new equipment. Some restrictions may apply.
- 100% Satisfaction Guarantee – You can rest assured that you will have complete peace of mind knowing that you can “Experience the Service You Deserve” 24 hours a day with a company you can trust.
Great Dane Heating and Air Conditioning offers the industry’s most comprehensive customer service program. The Customer Care Program was designed to provide you with unmatched service, protection, membership discounts, special offers and complete peace of mind.
Reasons to Choose Great Dane:
- We pride ourselves on the quality of the work and service we provide. We will do whatever it takes to keep our customers satisfied. This is our Satisfaction Guarantee.
- Member of the Better Business Bureau and Chamber of Commerce of Central Macomb County.
- N.A.T.E. Certified Technicians (North American Technician Excellence). N.A.T.E. is the leading certification program for HVAC technicians.
- 24-Hour Emergency Service – Our technicians are on call for your unexpected urgent needs (24 hours/7 days a week/365 days a year).
- Fully licensed and insured.
- Professional Workmanship that will exceed your expectations. Plus a Lifetime Workmanship Guarantee.
- Certified factory trained technicians that continue training to keep up with today’s rapidly changing technology.
- Clean and family friendly showroom with our most popular heating and cooling products on display with many fully operational furnaces on display so that you can see and hear the product and our workmanship.
- Neat and clean service vehicles and employees. We value our reputation. We only have one opportunity to give the right first impression and we want it to be a lasting one!
- We want to be at the “Top Of Your Mind” anytime you or anyone you know has a heating or cooling need. Remembering us is the best compliment you can give.
- Great Dane is also Macomb County’s ONLY Carrier Factory Authorized Dealer.
- 3-time recipient of the Top Ten Contractor in the USA – Awarded by the National Air Conditioning Contractors of America (ACCA). Awarded Contractor of the Year – by the Michigan Chapter of Air Conditioning Contractors of America (MIACCA). 6-time recipient of the Carrier President’s Award.
Join our exclusive program today & get the Service YOU Deserve!
Download the brochure here.