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866.488.DANE

Heating & Air Conditioning
Experience The Service You Deserve

Reviews

From 93 reviews
Jamie Begarowicz

Top notch service from the initial phone call to Shawn at the office to Brett the technician that came out. Was able to get a next day appointment for my A/C not working which was very much appreciated with the warm temps coming up! Would …

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Response from business owner

Thank you Jamie!

via Facebook
David Diegel

This was the third time that Cam came to my home to service both my furnace and ac unit. Cam is an outstanding technician, very through, precise, and answered all of my questions. Cam is very knowledgeable about the Carrier Furnace and AC…

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Response from business owner

Thank you David!

via Facebook
Scott Nobles

Have been using Great Dane for several years. From new furnace installation to preventative maintenance. I have always found them to be fair, professional and their customer service is fantastic. Highly recommend for all heating and cooling…

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Response from business owner

Thank you for continually choosing Great Dane for your heating and maintenance needs. We appreciate your continued support and we look forward to serving you again!

via Google
Paulla Wissel

Love these guys. Always helpful, friendly and professional.

Response from business owner

Thank you for the awesome review. We appreciate the opportunity to serve you!

via Google
Sylvia Wallace

The tech was very knowledgeable very polite and was finished as quickly as possible! I definitely would use great Dane again.

Response from business owner

Thank you Sylvia.

via Facebook
Mary Ann Zink

I had the serviceman, Kam, come out to check on our furnace and air-conditioner as a routine call.. He brought along with him a new young man, Ian, that was being taught the trade. They were both professional and polite. They went about …

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Response from business owner

Thank you very much Mary Ann!

via Facebook
Judith Feger

Cam arrived at the appointed time (even a little early). Service was excellent and thorough. Would recommend Great Dane without a second thought

Response from business owner

We are so happy to hear that your service experience was excellent and thorough! We appreciate your recommendation and we look forward to serving you again.

via Google
Paul Serowik

Need a good HVAC company? Check out Great Dane Heating and Cooling. My furnace and A/C are Carriers and are super great. High Efficient Heating (98%) and High Efficient A/C (5 stage cooling). Service is prompt and service people are …

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Response from business owner

Thank you Paul!

via Facebook
Debby Ingram Lovelady

Great Company!! Had new A/C installed, guys were friendly and made sure everything was working properly before they left.

Response from business owner

Thank you Debby!

via Facebook
Mary Green

Brian was friendly and professional. Fixed my thermostat problem right away and made sure it was working properly. I highly recommend Great Dane and their terrific employees.

Response from business owner

Thank you complimenting Brian and our team. We are pleased to hear that your problem was resolved efficiently. We look forward to serving you again!

via Google
Charles Schiller

Great Dane is a great company. They can on time and they sent me a text with the technician's photo and name so I would know who to expect. The technician was very respectful and did his job very well. He didn't mind that I followed him …

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Response from business owner

Thank you Charles!

via Facebook
Tim Palmer

Joe came out during the scheduled time period that I was given. He diagnosed the problem and gave me his findings. He also gave me some options for making my system work better even though he was out for other reasons. Everyone at Great …

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Response from business owner

Thank you for taking the time to critique our services. We appreciate the opportunity to serve you and we are pleased to hear that we were able to address your concerns.

via Google
Romans10Nine

This is the second experience I’ve had with this company and I have to say that I have never had such good service from an HVAC Company. They were always on top of things. Dorian showed up first thing in the morning when my furnace fan …

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Response from business owner

Thank you for sharing your experience. We are very pleased to that we exceeded your expectations. We will be sure to share your comments at our weekly training meetings.

via Google
claudia coticchia

Mike K and Kristen M gave me great service.

Response from business owner

Thank you for taking the time to call out Mike and Kristin. We are pleased to hear that they provided you great service!!

via Google
Staci Sessions

Brian is AMAZING! He in just minutes figured out what was wrong with my OLD Montgomery Ward Hot Water Heater from 1989!! I thought for sure I would have to replace it. But nope! Brian said some of the old appliances are made better and last…

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Response from business owner

Thank you for taking the time to share your experience. We are glad to hear Brian was able to repair your water heater. We look forward to serving you again!

via Google
Joseph Tate

Great Service and great people to do a good job of taking care of your furnace problems

Response from business owner

Thank you for the kind words. We are pleased that we solved your furnace issues and we hope to serve you again!

via Google
STEVE E

Great company, very professional, fast and knowledgeable technicians.

They resolve issues on first visit, honest and straight forward pricing.

The only company i use now for both of my businesses, and home.

Give them a try and you would …

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Response from business owner

Thank you for the kind review. We are pleased to hear that your experience was great! We appreciate your kind words!

via Google
Dr Eliza Zimmerman

An excellent customer service oriented company. Mike did my furnace repairs in a very thorough and efficient manner. The repairs took no time at all and he was very good at explaining the details on the process for repair. This is a top …

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Response from business owner

We appreciate you taking the time to share your experience and we are pleased that you were completely satisfied. We will be sure to share your comments with Mike and our team. We look forward to serving you again!

via Google
Joanna

I would highly recomend this company. Zachary – came to rescue our furnace was very professional, knowledgeable, very nice and explained the problem so well that if I didn’t know anything about the furnace before I felt like a pro after Zac…

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Response from business owner

We are pleased to hear about your experience with our technician, Zac. Thank you for choosing Great Dane Heating & Air Conditioning. We look forward to serving you again in the future.

via Google
Rick Sobodash

The young man was very professional. He put the paper boots over his shoes, made sure the job was neatly done. He made sure no leaks from gas, water, or fumes. Made sure the level of carbon dioxide was within specs. He did a 5-star complete…

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Response from business owner

Thank you Rick.

via Facebook
Joel Legree

Brian was great very professional service and took time with me to show me what was going on with my furnace. You guys should put a big star with Brian great employee.

Response from business owner

Thank you very much for sharing your experience. We are very fortunate to have Brian and the rest of the Great Dane team taking care of our customers needs. We appreciate you choosing Great Dane!

via Google
Dennis Schramm

Mike was very friendly and answered all my questions. His troubleshooting was very fast and diagnosed the problem. Mike gave the cost of part needed and options available. He made tests to make sure system was running normal. He suggested …

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Response from business owner

We are pleased to hear that Mike was able to make a quick diagnosis to resolve your problem. Thank you for taking the time to share your service experience.

via Google
Betty Zalewski

What a pleasure to deal with Great Dane, Our service man was Bret. I would recommend him to anyone. He is a great representative of the company. Thank you Bret

Response from business owner

Thank you Betty!

via Facebook
Scott Rieck

The always have very courteous service representatives. My last representative had to make a special trip to get a proper size filter that he didn't have on his van. Can't ask for more in service than that.

Response from business owner

We are pleased to hear that our service technician did everything possible to make your experience a great one! We look forward to serving you again in the future.

via Google
Frances Oliver

Service was prompt and Brian was very professional and thorough in getting the job done. He also gave me some helpful advice that will benefit me in the future.

Response from business owner

We are very pleased to hear that you were satisfied with our serviceman, Brian. It is refreshing to hear that he also provided you with some helpful ideas for the future. We look forward to serving you again!

via Google
Chuck Spurrier

Woke up on a cold Sunday morning recently with no heat. We have a policy for appliance protection through DTE Energy. Made the call, figured we'd be without heat for the entire day. They hooked us up with Great Dane Heating & Air …

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Response from business owner

Thank you Chuck!!

via Facebook
Kenneth Zelkowski

this is the best heating and cooling company around in my book. Bryan the service guy is fantastic. Brandon the sales guy was was really great as well. If you need anything wife heating and cooling call GREAT DANE!!!!

Response from business owner

Thanks, Kenneth, we are so grateful to have you as a customer. We are honored to provide you with the best service the in the city. Great Dane has an ongoing training program to keep our staff at the top of the class. Thanks again, we are glad to be here for you.

via Facebook
Mary Macelt

The Sales & Service staff were great & professional. Great job

Response from business owner

Thank you Mary!

via Facebook
Joe Paholak

We lost our heat Friday the 16th at about 5o'clock , Bryan showed up at 5:30, repaired some duct and was finished by 6:10pm. We have heat and are very happy with Bryan and Great Dane...

Joe Paholak

Response from business owner

Thank you Joe! Happy to help.

via Facebook
Tom Auld

Everyone I dealt with was fantastic. They solved a problem in my house that others have failed to. Completely recommend.

Response from business owner

We are pleased to hear that we solved your problem. We also appreciate your recommendation and we look forward to serving you again.

via Google
Patti Zagar

Prompt , communication was thorough, during the whole process

Response from business owner

Thank you very much for taking the time to give us some feedback. We appreciate the opportunity to serve you!

via Google
Joe Olszewski

Great company for all your heating, cooling, water heater and more. Good people that will take care of your needs.

via Facebook
michael inman

the whole great dane heating group, were the best! there more then a 5 star rating

Response from business owner

Wow! Thank you very much for the great review. We appreciate you taking the time to share your experience and we look forward to serving you again!!

via Google
Angelina Rock

We had Brian W. Out on Friday to look at our furnace. He was on time, friendly and very knowledgeable.he advised us that it could be until Monday when we get our heat back as it was an older furnace and was a hard to find part. About 2 …

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Response from business owner

Thank you very much for taking the time to share your experience. We are pleased to hear that Brian was able to resolve your furnace issue expediently. We look forward to serving you again! Thank you!!

via Google
Rhonda Reynolds Forster

Great company!! Brian was very knowledgeable. Yay our heat is working again.

Response from business owner

Thank You Rhonda!

via Facebook
M

Wonderfully helpful people. I know little about how humidifiers work, so brought in part of mine to see if it was repairable. They recognized it and took the time to slowly and carefully explained how humidifiers worked and what steps to do…

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Response from business owner

We appreciate you taking the time to visit our showroom and parts department. It is pleasing to hear that our staff was able to solve your problem and provide energy saving tips at the same time. We look forward to assisting you again in the future.

via Google
Brad Jurcak

Highly recommend. Installed a new furnace and air-conditioner a few months ago and provided follow up service. Great experience. Thanks Brian and Amber.

Response from business owner

Thank you very much for choosing Great Dane for your new heating and cooling system. We hope it brings you years of comfort and savings!

via Google
Dawn Farrugia

Installers were timely, professional, kept me informed during process. Review of new humidifier and how to make adjustments, etc. cleaned up the work site when they were done. Have now used Great Dane for new A/C and humidifier with no …

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Response from business owner

Thank you very much for the review. We appreciate your repeated business and we look forward to assisting you again in the future!! Thank you!!!

via Google
Susan Millioto

Great Dane has had excellent heating and cooling technicians. They show you what they are doing and checking so that you see what they see. They work with you to keep those appliances working and if it is getting old they show and prepare …

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Response from business owner

We appreciate your comments and we look forward to continuing to be your choice for your heating and cooling needs!

via Google
Drew Temerowski

Great Dane Heating and Air Conditioning has worked with us to install a new furnace and a/c. In addition, they have helped us out with a couple a older wall units in our Florida room. We have always been pleased with the service and …

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Response from business owner

Thank you Drew!!

via Facebook
Robert Schoen

Thank you Joe and Kristin. I appreciate your service, both of you. It is nice and toasty now. Thanks again for the prompt service.

Response from business owner

Thank you Robert!

via Facebook
Tony Eckrich

Great staff installed my new furnace and the area was left very clean and tidy.

If you need any HVAC work done, call Steve @ Great Dane

Response from business owner

Thank you Tony!!

via Facebook
diane gillis

Brian was professional, knowledgeable, explained how to fix the heating problem and answered all my questions. He comes with the highest recommendation. DTE appliance program really helped! Thank you!

Response from business owner

That you for the great recommendation. We are pleased to hear that Brian provided you with a pleasant service experience. We are very fortunate to have him as part of our team!! Thank you very much!

via Google
Joanna Collica Morelli

I have appliance insurance with DTE. I had a problem with my hot water heater

not producing enough hot water for more than 5 minutes then the shower turned to almost completely cold water. It was determined that the dip tube was cracked …

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Response from business owner

Thank you Joanna!!

via Facebook
Nicole Lewis

Prompt service and heads up was very appreciated. Plus Great Dane saved me the cost of an emergency rate for which again, was very appreciated. I'll be sure to call back at the start of next season instead of just hoping my boiler makes it …

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Response from business owner

Thank you for choosing Great Dane for your boiler service. We appreciate your business and we look forward to serving you again.

via Google
Pammy Saber Srbinovich Jean

I have been with this company since August 2013, new furnace and air installed. I have had a couple issues, which they addressed quickly. I feel very confident and appreciate the technicians, I have never had one I didn't like, they always …

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Response from business owner

Thank you Pammy!

via Facebook
Denise Weber

We have Always had excellent and friendly service. Brian is usually the tech that comes out, and does a great job. We have recommended your company to some of our friends.

Response from business owner

We are very happy to hear that your were satisfied with the service Brian provided and we look forward to serving you again.

via Google
kathy bogdziewicz

Great company to work with. Installed a new furnace and a/c....the technicians Ron and Cross were efficient, courteous, and very neat. Brandon in sales was wonderful to work with as was

Sal in the parts department. I highly recommend Great …

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Response from business owner

We are very appreciative of the very nice review. We will be sure to share your comments with our team. We appreciate the opportunity to serve you and we look forward to serving you again!!

via Google
Wilfried Burghardt

EASY FIX (FLAME SENSOR AGAIN)

OK, HE WANTED TO SELL ME A NEW WATER HEATER & SERVICE CONTRACT,

BUT THAT'S PART OF THE BUSINESS.

via Facebook
Jerry Lickey

This company has done a great job for us now two times. They where able to replace our evaporator core under warranty and repair what another company had done wrong three years ago. Then today replaced our furnace with a new Carrier. Their …

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Response from business owner

Thank you Jerry. We appreciate your business.

via Facebook
Gary Strobel

1/10/18-Thank you Great Dane for prompt and professional service. I was detained at work and no way to do the work myself. So I called and they were at my door within an hour, with the hot water tank replaced with in two. Came home to a job…

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Response from business owner

Thank you for the nice review. We are pleased to hear that we exceeded your expectations and we look forward to serving you again in the future!

via Google
Joshua Craft

An excellent

Response from business owner

Thank you for the 5 star rating. We look forward to serving you again!

via Google
Theresa Corcoran

We had a brand new furnace installed a couple years ago and best price around, no issues, and very helpful. Need to call again soon to have them install new ducts!

Response from business owner

Thanks Theresa! We'll be ready!

via Facebook
John Allard

Josh, thanks for the great service. Technician Joe was fantastic and got my furnace up and running in no time.

via Facebook
Suzanne Schornak-Rogers

This place is phenomenal. I called to see if they sold parts for furnaces which indeed they did. I paid more than $250 for the same repair I did myself today for free with the help of Joel at the Clinton Township Location. Very honest …

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via Facebook
Sue Pleiness

Always on time and clean

Response from business owner

Thank you very much for the great review! We appreciate the opportunity to assist you!

via Google
Sandra Wencel

After receiving four quotes from different companies, I am glad I went with Great Dane for my new furnace and air conditioning. From the office staff, management and people working in the field, everyone was polite, knowledgeable, …

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via Facebook
Anne Page

Had a great installation yesterday of a new furnace and air conditioner. Big shot out to Ron and Alex for their professionalism, hard work and the great clean up. I am now enojoying a nice cool house this morning! Our journey started with …

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Response from business owner

Thank you for the review Anne!

via Facebook
Char Larson

Professional and knowledgeable service techs. They have serviced our homes for years and highly recommend them.

Response from business owner

Thank you Char Larson!

via Facebook
Robert Harr

The best service in the industry. They will only offer you what you need.

Response from business owner

Thank you very much for choosing Great Dane for your heating and cooling needs. We appreciate your business and we look forward to being your choice again in the future.

Respectfully,

S. Ford

Manager

via Google
David Germano

I had an A/C unit that was in need of work. This is my third experience with Great Dane . I had scheduled the appointment and received the phone call that the technician was on the way. I think the person who called was "Amber" she was very…

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Response from business owner

We are very appreciative of you taking the time to share your experiences with our service department and office staff. We will be sure to share your comments with our team! We look forward to serving you again in the future.

Respectfully,

S. Ford

Manager

via Google
Frank Karasinski

I recently had the pleasure of doing some job shadowing with Great Dane Heating and Cooling. All of their employees are fantastic and really treated me like family. Their company is top notch in quality and service, and really they care. If…

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via Facebook
Jacqueline Shauni Allen

We have our air conditioning unit insured through DTE and they sent out great Dane yesterday. They were really awesome and professional and we're very intelligent and fixed her air conditioning unit in less than a half an hour! I would …

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Response from business owner

Thank you, Jacqueline!

via Facebook
Beth Hoskey Kuzniar

Brandon, Ron and Eric are wonderful employees. Very professional and courteous. I will refer Great Dane to everyone for their heating and cooling needs.

via Facebook
Julie Booksh

Joe was fantastic! Super nice and very informative. They came out the day we called, and all is well now. My only question is does the dog make house calls? I have to meet him/her.

via Facebook
Sheryl Marie Bara

We recently had Great Dane install new equipment...AC, furnace and a water heater.....the salesman explained everything clearly and understandably, recommending the appropriate equipment for what was needed. The installation was on time and…

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Response from business owner

Thank you very much for the very complimentary review. We appreciate the opportunity to serve you and we hope your new heating and cooling system provides you years of comfort and savings! We will be sure to share your review with our installation team.

Appreciatively,

S. Ford

Manager

via Google
Anthony Riera

Fast and friendly service. Everyone from Sal in parts to Brian and Mike in service. Nice job!

via Facebook
Ken Failla

I purchased my Furnace and Air cond unit this year from Great Dane. This was one of the most professional and convenient purchases that I have ever made. The service and professionalism is second to none. And the price was very competitive…

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Response from business owner

Thank you very much for taking the time to share your recent installation experience with Great Dane. We are pleased to hear that we provided you with a great experience! We look forward to seeing you again in the future for your annual maintenance.

Respectfully,

S. Ford

Manager

via Google
Midnight4Sound

Great Dane installed my furnace and they did an excellent job. A little back story (this was 2 years ago), but we are on the "Gold Plan" with Consumers and Great Dane came out under contract to repair / diagnose a furnace that was not …

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Response from business owner

Thank you for the very nice review. We are very pleased to hear of that you had a wonderful experience with our company and we look forward to assisting you with your replacement air conditioner when you are ready. We look forward to hearing from you soon.

Respectfully,

Steve Ford

Manager

via Google
David Polaski

Mike was very thorough and quite knowledgeable about his job. A 'Plus" in today's world of HVAC companies!!

Will recommend to friends and family!-

Response from business owner

Thank you for taking the time to share your experience with our service technician, Mike. I have taken the time to share your comments with Mike and the entire team at Great Dane. We look forward to serving you again in the future!

Appreciatively,

S. Ford

Manager

via Google
Jenna Lynn

Great company! Courteous and friendly. Thanks for my new water heater!

via Facebook
Susan T Goll

How great service. Everyone was very courteous. Had to get a new air conditioner, furnace, and hot water tank. Wouldn't go anywhere else. Great job.

via Facebook
Shawn O'Neill

Just had Scott at our house. He was awesome, friendly, and honest. He helped and answered all our questions. He installed a new capacitor and got us up and running again. Thanks Great Dane!

Response from business owner

Hi Shawn, we appreciate you taking the time to give us such a great review! We're happy to hear your new capacitor is working out for you and we'll be sure to pass on your kind words to Scott!

via Facebook
Joe Lopez

Me, my parents and sister have used Great Dane exclusively for over a decade. First class customer service each and every time. I recommend them to everyone who asks.

Response from business owner

Thank you very much for the complimentary review. We are glad to have had the pleasure of serving you and your family and we look forward to serving you again!

Respectfully,

Steve Ford

Manager

via Google
Tracy Hudson Lastomirsky

My furnace stopped working and I knew what was wrong according to the code on the furnace. I called Great Dane and Greg was great at answering my questions.

I went there and bought a replacement part, Greg and all the staff were amazing! …

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via Facebook
Brandy S Porter

This Place Is AmAzInG!!! Staff is Very friendly and they are reasonably priced as well. I refer this company to everyone I know.

Response from business owner

Hi Brandy, thank you for taking the time to give us such a glowing review! We appreciate your positive feedback and we're glad we could provide such great service for you!

via Facebook
Allen Brink

We had a great experience with Great Dane. We had our furnace replaced and everything was explained thoroughly. Scott and Eric were prompt on the installation, friendly the entire time, and made sure to answer any questions we had. Great…

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via Facebook
Stephanie Rogers

Awesome company. Very prompt. Very friendly and polite techs. I highly recommend this company. Thank you for making our home warm and cozy again guys!

Response from business owner

Hi Stephanie, thank you for taking the time to give us a review! We're so happy we could help and we're glad your home is toasty again!

via Facebook
Judy Kubiak Carrow

Awesome customer service

Response from business owner

Thank you Judy!

via Facebook
Sue Lorway

Had my furnace inspected, cleaned and all ready for winter. The technician (Joel) was professional and very informative.

via Facebook
Cody

professional, timely, and fair priced. They went above and beyond to assist me in my HVAC needs. Definitely will use again and recommended.

Response from business owner

Thank you for the complimentary review. We look forward to serving you again in the future!

S. Ford,

Manager

via Google
myndchanger fumblesmcstupid

Pete got here well within the time frame I was given and worked his butt off in bad weather for two solid hours to fix my air conditioner. He was courteous and was kind about my neglect of having it serviced. Good guy, great service at a …

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Response from business owner

Thank you for choosing Great Dane for the repair of your air conditioner. We look forward to seeing you again in the future for your annual maintenance.

S. Ford,

Manager

via Google
Sonya E.

The Best Trustworthy Service!

Great Dane has provided top notch installation and service for our family for close to 13 years.

The reason: They have the edge because of their perfect service and years of experience!

They have always shown …

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Response from business owner

Thank you very much for being a Great Dane client. We appreciate your business and we look forward to serving you again for many more years!

S. Ford,

Manager

via Google
paul silver

We've called on Great Dane for three separate H&AC challenges and experienced consistent, first class results! First called them during furnace failure – response was quick, consult was knowledgeable, & replacement was very competitively …

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Response from business owner

It was very comforting to hear of the wonderful service we provided you this past year. We appreciated the opportunity to serve you and we look forward to being your choice again in the future!

Appreciatively,

S. Ford

Manager

via Google
Dawn Bigelow

They do great work and very very professional all around a GREAT Company

via Facebook
Joe StOnge

Excellent customer service and highly trained technicians! Owner takes cares of his employees too!

via Facebook
Darcy Jennings

When I drive around and see a Great Dane Heating and Air Conditioning truck on the road I get excited for the people who will be getting their help. My family purchased our new furnace, humidifier, air conditioner and Hot Water heater a …

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Response from business owner

It is wonderful to hear that we had such a positive impact on your health and comfort. We appreciate having the opportunity to serve you. If we can be of any other assistance, than please feel free to contact us.

Respectfully,

S. Ford

Manager

via Google
Diane Dandurand

I definitely give Great Dane 5 stars for quality, service, professionalism and affordability. I'm not sure what these other reviews are talking about!! We've had other heating & cooling companies out to our house and they were a motley crew…

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Response from business owner

Thank you for the complimentary review. It is satisfying to hear that we met all of your expectations. We look forward to assisting you again in the future.

Appreciatively,

S. Ford

Manager

via Google
Kendall Smith

Great Dane is one of the best heating and cooling companies you can go to! I will never go to anyone else because I know how honest and reliable they are.

via Facebook
Dan Coldicott

Great company and amazing to work for as well!!!!

via Facebook
Scott Carson

Great place!

Well organized and well educated staff.

via Facebook
Steven Dawson

Great work they got my boiler system up and running nice.

via Facebook
Dominic Pace

Great customer service

Response from business owner

Thank you very much for the compliment!

Respectfully,

S. Ford

Manager

via Google