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866.488.DANE

Heating & Air Conditioning
Experience The Service You Deserve

Staff Bios

great dane heating and cooling

Josh Bigelow

President & Owner

Licenses, Awards, Certifications:
  • State of Michigan Mechanical and Boilers License
  • NATE Certified
  • Building Performance Institute BPI Certified
  • CSD-1 Boiler Inspection Certified
  • EPA Certified
  • Lead Safety Certified
  • NCI Certified Air Balance
  • Mitsubishi Ductless HVAC Classes
  • Carrier University Continuing Education Classes
  • Carrier Healthy Air Expert
  • Fire Fighter I & II
  • EMT
  • Macomb Community College
What they enjoy most about working with Great Dane Customers:

“Seeing the satisfaction of our customers when we solve their indoor comfort concerns and knowing that my team had an immediate impact on improving their quality of life gives me the greatest sense of accomplishment.”

great dane heating and cooling

Steven Ford Sr.

Sales Manager

Licenses, Awards, Certifications:
  • Bachelor of Science from Lawrence Tech University
  • NATE Certified
  • BPI Building Performance Institute Certified
  • Michigan Licensed Builder
  • Carrier University Continuing Education Classes
  • Carrier Healthy Air Expert
  • Mitsubishi Ductless HVAC Classes
  • Unico High Velocity HVAC Classes
  • LG HVAC Ductless Classes
  • Noritz Tankless Heater Classes
  • Navien Tankless Heater Classes
  • Arzel Zoning Classes
  • Aprilaire Indoor Air Quality Classes
What they enjoy most about working with Great Dane Customers:

“The experience at Great Dane has been personally rewarding. I appreciate the many opportunities that I have had over the years in assisting Great Dane customers find solutions to the vast array of heating and cooling issues that I have encountered. It gives me a complete sense of accomplishment knowing that I have made a positive impact on the many lives that I have affected through the services that Great Dane offers. Each day offers new opportunities to improve the indoor comfort of the many families I meet daily.”

great dane heating and cooling

Kristin McKernan

Office Manager / Dispatcher

Licenses, Awards, Certifications:
  • Lakeshore High School
What they enjoy most about working with Great Dane Customers:

“I like to talk with our customers and help them with their needs. My favorite time of the year is our Annual Open House in October. I get to talk and meet with the many customers I touch daily. It’s nice to put a face to the name.”

great dane heating and cooling

Tracey Fennell

Accountant / Human Resource Manager

Licenses, Awards, Certifications:
  • Bachelors Degree from Walsh College
  • University of Detroit
  • Certified Public Accountant
  • Notary Public
What they enjoy most about working with Great Dane Customers:

“Seeing how the team at Great Dane works together at exceeding the expectations of every customer makes it a pleasure to assist our customers and team with their needs.”

great dane heating and cooling

Jeff Johnson

Customer Care Program Administrator

Licenses, Awards, Certifications:
  • Macomb Community College
  • Mt. Clemens High School
What they enjoy most about working with Great Dane Customers:

“I enjoy hearing the satisfaction of our CARE Program customers daily as I schedule their furnace and air conditioning tune-ups. It gives me a complete feeling of accomplishment when I hear that we have taken care of our customers before, during, and after each opportunity to serve them.”

great dane heating and cooling

Greg Vandusen

Service Manager

Licenses, Awards, Certifications:
  • Universal EPA License
  • Compressor Certification
  • HVAC Schematic Certification
  • Puron Certification
  • Multi High Efficiency Furnace Certification
  • Generator Certification
  • 20+ Years Experience
What they enjoy most about working with Great Dane Customers:

“I enjoy seeing the satisfaction of our customers when my service team has exceeded their expectations and provided a great service experience.”

great dane heating and cooling

Jonathan Schwantdt

Installation Manager

Licenses, Awards, Certifications:
  • NATE Certified
  • CSD-1 Boiler Inspection Certified
  • EPA Certified
  • Lead Safety Certified
  • CSST Trac Pipe Certified
What they enjoy most about working with Great Dane Customers:

“I enjoy meeting new customers and providing them with the best service available. Extending our family of professionals to serve your family and exceed expectations is my top priority.”

great dane heating and cooling

Amber Lorway

Installation Administrator

Licenses, Awards, Certifications:
What they enjoy most about working with Great Dane Customers:

“I love being able to speak to our customers and hear how happy they are with our services and staff. Excellent customer service brings excellent results.”

great dane heating and cooling

Sal Vitale

Parts / Service Coordinator

Licenses, Awards, Certifications:
  • Baker College HVAC Certification
  • Chippewa Valley High School
What they enjoy most about working with Great Dane Customers:

“Working to help customers quickly and effectively is my strongest goal.”

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Shelley Schunn

Administrative Assistant

Licenses, Awards, Certifications:
  • Utica High School
What they enjoy most about working with Great Dane Customers:

” I enjoy being part of a team that strives in superior customer service while maintaining a “family” atmosphere among team members.”

great dane heating and cooling staff pic

Scott Schunn

Installation Crew Leader

Licenses, Awards, Certifications:
  • Mitusbishi Ductless Certification
What they enjoy most about working with Great Dane Customers:

“Knowing that a majority of our customers are previously satisfied Great Dane customers lets me know that our customers are satisfied and happy with our installations.”

great dane heating and cooling staff pic

Ron Trandell

Installation Crew Leader

Licenses, Awards, Certifications:
  • Graduate from Baker College HVAC Program
  • EPA Certified
What they enjoy most about working with Great Dane Customers:

“I enjoy seeing our customers satisfaction when they see their new installation.”

great dane heating and cooling staff pic

Joe Feger

Service Technician

Licenses, Awards, Certifications:
  • State of Michigan Mechanical License
  • NATE Certified
  • CSD-1 Boiler Inspection Certified
  • Heat Exchanger Experts Certified
  • Building Performance Institute BPI Certified
  • NCI Combustion Analysis Certified
  • EPA Certified
What they enjoy most about working with Great Dane Customers:

“Providing the best possible service to my customers and providing every customer with the service they deserve gives me a complete sense of satisfaction.”

great dane heating and cooling staff pic

Joel Potrykus

Service Technician

Licenses, Awards, Certifications:
  • NATE Certified
  • EPA Certified
  • Baker College HVAC Classes
  • Jon Davis Company Truck Ready Tech Training Program
What they enjoy most about working with Great Dane Customers:

“I love working with new customers each day to make them a part of the Great Dane family! I have never felt more comfortable in a working environment like I do at Great Dane and I believe our customers feel the same way too.”

great dane heating and cooling staff pic

Pete Hannan

Service Technician

Licenses, Awards, Certifications:
  • Michigan HVAC Graduate
  • United States Coast Guard – 20 years service
  • Michigan Mechanical License
  • NATE Certified
  • EPA Certified
What they enjoy most about working with Great Dane Customers:

“I enjoy that everyday is different, like our customers. Each customer having their own concerns and problems which provides a new challenge each day. There is a certain thrill that makes me smile when I know I have tried my best to satisfy my customers.”

great dane heating and cooling staff pic

Christopher Petri

Service Technician

Licenses, Awards, Certifications:
  • NATE Certified
  • CSD-1 Boiler Inspection Certified
  • NCI Combustion Analysis Expert
  • EPA Certified
  • Lead Safety Certified
  • Building Performance Institute BPI Certified
What they enjoy most about working with Great Dane Customers:

“I enjoy working at Great Dane because of the family atmosphere. It is nice to work at a place that cares about its employees and their families as much as its customers.”

great dane heating and cooling staff pic

Scott Carson

Service Technician

Licenses, Awards, Certifications:
  • Associate Degree in Climate Control – Macomb Community College
  • Michigan Mechanical Contractors License
  • Adjunct Instructor Macomb Community College Climate Control Classes
  • Bachelors Degree -1996
  • Michigan Residential Builders License
What they enjoy most about working with Great Dane Customers:

“I enjoy hearing our customers tell us that they would not choose any other company to work on their systems except Great Dane based on their past service experiences with our company.”

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Brian Malek

Service Technician

Licenses, Awards, Certifications:
  • EPA Certified
  • N.A.T.E. Certified
What they enjoy most about working with Great Dane Customers:

“Enjoy a new challenge everyday and the customer interaction. I also enjoy helping customers become more knowledgeable.”

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Brian Williams

Service Technician

Licenses, Awards, Certifications:
  • EPA Certified
  • N.A.T.E. Certified
What they enjoy most about working with Great Dane Customers:

“Enjoy meeting new customers and new experiences everyday.”

great dane heating and cooling staff pic

David Schultz

Maintenance Technician

Licenses, Awards, Certifications:
What they enjoy most about working with Great Dane Customers:

“I enjoy the trust our customers give us in making sure their systems are working properly and knowing that we have their best interest in mind.”

great dane heating and cooling staff pic

Mike Kachanuk

Maintenance Technician

Licenses, Awards, Certifications:
  • EPA Certified
What they enjoy most about working with Great Dane Customers:

“He enjoys the opportunity to meet new people everyday as well as educating our customers on the importance of maintaining their equipment to keep them comfortable all year long.”

great dane heating and cooling staff pic

Wesley Bernard

Installation Helper

Licenses, Awards, Certifications:
  • Apprentice
What they enjoy most about working with Great Dane Customers:

“I enjoy the reaction I see in my customers when they are pleased with the quality of the installation of their new system.”

great dane heating and cooling staff pic

Brandon Bara

Installation Helper

Licenses, Awards, Certifications:
  • Apprentice
What they enjoy most about working with Great Dane Customers:

“Providing professional and courteous attitude while working puts a smile on a customer’s face. I enjoy seeing that my customer is happy and satisfied.”