Deborah F. writes:
I have used Great Dane Heating & Air Conditioning for heating and A/C. They replaced my air conditioner.
They were great. The were here the next day for an estimate and two days later, they installed it. Their prices were comparable to other ones, but they offered 3 years 0% financing.
Mike M. writes:
Thanks very much for the nice gift received from your company. The cookies were wonderful and I have a perfect use for the insulated lunch bag.
When I submitted the evaluation online, I answered NO to the question about the Customer Care Program. The next day I received a welcoming letter for the same. I guess I forgot that the first year was provided free with the new HVAC system installation. So I officially changed my response to YES!
The mechanical inspector was here this morning. I asked how it looked and he said “great”. He then gave his unsolicited opinion that Great Dane is one of the two best companies operating in the township.
D. Hartley from Clay Township writes:
We couldn’t be happier with the product or the service we received.
W. Weir from Clinton Township writes:
Great Dane is an outstanding company who has serviced my old unit for 9 years. They are always prompt, courtesy, helpful, take time to make sure my wife and I totally understand. Their installation of our new unit was excellent, they arrived on time, completed the job as promised, on-time, and left our basement in excellent shape and cleaner than they found it. Steve, our salesman took all the time I needed to understand all the options, styles and worked several options that met all our needs.
H. Mixon from Shelby Twp. writes:
Steve Ford did a nice job explaining the Carrier Products with including the differences. He did a heat load and took time to cover all the details of the equipment and why Great Dane is a fine company to buy from. Nick and Brad did a professional install, they were clean and efficient. This has been a excellent experience buying the equipment and understanding what I purchased and getting the HVAC equipment installed and running.
L. Alfonso from Grosse Pointe Woods writes:
After installation of the unit he called and asked if everything is well. Always returns calls.
W. Fiefer from Troy writes:
I would highly recommend Great Dane Heating!
R. Wood from Armada writes:
Jon, Nick, Brad & Jay did a fantastic job. They were very professional. I managed to get my own work done while they were here. My father is having his heating and air-conditioning replaced three days from now with Great Dane. Before they left, they shook mine and my husband’s hands and thanked us for the opportunity and work!! We would HIGHLY recommend Great Dane and the technicians. Thanks so Much.
J. Hatty from Clinton Twp. writes:
Presentation of products and prompt, professional installation was exceptional. Both installers (Chris and Jay) were careful and courteous and meticulous while doing their work.
J. Cox from St. Clair Shores writes:
Salesperson was awesome great job GREAT DANE!
K. Janicki from Macomb Township writes:
My daughter used Great Dane to fix her air conditioning. They were very professional and fairly priced. Just after her appointment I needed service on an air conditioner for a rental unit I have. Again I was very satisfied. I then had them out to give my home air conditioning a checkup. I am very satisfied with their service and will use them for my heating and cooling services going forward.
B. Redick from Clinton Township writes:
From beginning to end Great Dane was a pleasure to deal with. So much so we went with them over the home improvement division of my employer who also sells Carrier and re-branded Comfortmaker products. The “competition” tried to entice me with an extra 10% on top of my 10% discount with them, but between them trying to sell me something other than what I asked for and not knowing who they would contract for the install I was more comfortable with Great Dane.
K. Utich from Sterling Heights writes:
Jon and Jay did a very professional job on the install. Very neat and courteous.
L. Walatkiewicz from Troy writes:
Excellent presentaion of equipment and entire product line. Combined with ability to be at an earlier open house program it provided a stong base for a decision. Night and day difference from some other competitive organizations on the Bryant product line. Very pleased with the delivery of what was promised and when it was scheduled
D. Sanchez from Shelby Township writes:
Steve was very professional, very informative, and answered all my questions willingly.
L. Dishman from Clinton Twp. writes:
Both salesmen and installers were down to earth and explained all of the features – they were respectful…..and most of knowledgeable.
A. Oleksa from Clinton Township writes:
Excellent representatives for Great Dane and Carrier.
Eric La Valley from writes:
I had a problem with my furnace and Josh was outstanding in helping me fix it myself. He was professional, courteous, and genuinely interested in helping me fix the problem. He was not concerned about “making a buck,” he was only concerned about correcting my problem. Great Dane earned a customer for life! Thank you!!!
S. Moceri from Harrison Twp. writes:
The dealer representative was courteous and did an outstanding job of installing my equipment. Clean up was to my satisfaction.
M. Elso from Clinton Twp writes:
Professionalism, appearance, and knowledge (or, ability to communicate the technical details at a level I could follow). Not much they could do to improve the experience.
V. Cuichna from St. Clair Shores writes:
Although we have only had the new furnace for a month now. I am very pleased with the product so far. The furnace is very quiet and it seems to run very efficiently. And due to the soaring gas prices this winter, it couldn’t have been installed at a better time. The sale, installation and product all seem to be top-of-the-line. A furnace/air conditioning system is a major purchase – one that will provide exceptional performance and hopefully save us money over time. I would not hesitate to recommend the sales and service of our provider.
K. Liedigk from Clinton Twp. writes:
The have this down to a very high level of professionalism. Would highly recommend for all heating and cooling problems. Prompt, followup letter, before and after, great salesperson, and price.
V. Smith from Harrison Township writes:
This is the second Experience that I have had with your company. I was so impressed both times with your Professionalism, Knowledge and Courtesy. Even your office staff was so pleasant when scheduling my appointment, Thank You again.
A. Wilkinson from Clinton Township writes:
Thank You, my furnace has not worked this well in a long time. You did a great job.
McNeal from Washington Township writes:
Excellent Job! I am very impressed, not only did you fix the problem but he explained how to operate it so it would prevent reoccurences.
B. Billingsley from Warren writes:
I can’t say enough about your staff, they were excellent! Thank you.
H. Bryan from Grosse Pointe writes:
Your technician was extremely Professional, Knowledgeable, and paid attention to detail. He explained my complicated system in laymen’s terms so I could understand it. One of the cleanest and most polite technicians I have ever experienced. I will definitely highly recommend your company. Thank you.
E. McGigor from Clinton Township writes:
I was very pleased! I complained about the noise my furnace was making to another company, and they were unable to solve my problem. However, your wonderful technician solved my problem. Thank You for a quiet furnace.
R. Carlon from St. Clair Shores writes:
The owner and employees were very knowledgeable, prompt and gave excellent service. The dealer/owner gave a personal interest and paid us a visit just to make sure all was well and to make sure they gave great customer service and we were pleased with our Carrier System.
S. Thompson from New Baltimore writes:
The sales rep was what made my decision to finally go with Great Dane. Steve Ford was very professional and courtious and gave me loads of information. He also answered all my questions. Steve even came out mid day to see if everything was going as planned. This was a great overall experience.
J. Pfeifle from Macomb Twp writes:
Overall very good experience. Sales rep. Steve Ford was very professional and pleasant to deal with.
D. Wennerholt from Clinton Twp writes:
The new furnace is great! Everyone ther at Great Dane have been the most professional group I’ve ever done business with. Anytime you may need a reference do not hesitate to call.
F. Augustin from Clinton Twp. writes:
The technicians are friendly and knowledgeable. They took time to discuss the system and the installation options. They explained how the system works and how I could schedule the operation to increase energy savings.
R. Day, from Shelby Township writes:
Excellent Service! We would recommend your firm to anyone.Thank you.
G. Sobczak from Clinton Township writes:
We were very satisfied with the whole experience, you guys are great. Thanks again.
B. Macey from Clinton Township writes:
Very Nice, Quick and Professional. I was very happy with the service that you provided, we will definitely call Great Dane again.
Rob Schoenmann from St. Clair Shores writes:
I could not be happier, fast response, great service and wonderful employees. I would use them again and refer them. Thanks Great Dane!!!!
J. Zainea from Grosse Pointe Woods writes:
I have been in the real-estate business for 33 years as a broker. Now I will only refer my clients to Great Dane to handle all of their heating and cooling issues.
E. Presley from Clinton Township writes:
I will recommend your company to anyone who needs service.
L. Ewart from Clinton Township writes:
Your service man was Prompt, Polite, and Informative.
M. Gunther from Sterling Heights writes:
The City Inspector said that it was a great job. Thank You!
A. Aiglio from Clinton Township writes:
Your technician was very pleasant, he answered all of my questions completely.
M. Ioco from Chesterfield writes:
Great Dane did an outstanding job on my humidifier installation. The installer was clean, efficient, and professional.