Archives: Testimonials

“Next day service. Nick came out for air conditioner problem and thoroughly checked system, found the blip and corrected the situation. Nick is an amazing person. Qualified, polite and patient. I will be requesting him for any further work needed.”

– Goldie P.

“Nicolas Manzo was extremely professional! On time, friendly & informational ! He took care all of my concerns! I would give 10 stars if I could !! Great Dane is lucky to have him as an employee !!”

– Brooke W.

“Same day of the installation of my air conditioner. Furnace kept running on heat. Called customer service and the installers returned to check out the problem. Eventually it came down to having a serviceman to come out and evaluate the problem. Chris was very professional, polite and on point for diagnosing the problem. He arrived quickly and upon consent ordered the repair part. It arrived 4 days later and Chris came back to do the repair. Everything works great. The customer service rep, Amy, was great. She kept me in the loop on the arrival of the repair part and followed up in letting me know Chris was on his way. I highly recommend this company. If I could give 10 stars I would. Using this company you will not be disappointed.”

– Steve S.

“I would like to Thank You for the great service on my Hot Water Tank today. The 2 young men who came out were wonderful i only remember one of their names it was Justin, they both were very hard workers, they did their job in a very timely matter, they cleaned everything and explained everything to me. They were both very well spoken and very nice and did their work perfect again Thank You for having such great workers. I Love the PAWS on the T-Shirts!”

– Patricia B.

“The crew at Great Dane was so professional from the operators answering the phones, to salesman that came out to help with the decisions about what replacement unit to go with, and of course the crew that did the work. We highly recommend Great Dane! There’s no other choice for my family.
Thank you Great Dane!”

– Carol D.

“Kristofer, Great Dane’s Service Technician, arrived at 11:00AM; he diagnosed the issue with our hot water supply, and identified it as a faulty controller; placed an order for the replacement (that one of his colleagues delivered to our house), and had the job completed within a couple of hours! OUTSTANDING! He was efficient, knowledgeable and friendly. Thank you Kris, and Great Dane.”

– Bic G.

“I highly recommend Great Dane. They are very friendly, prompt, knowledgeable, professional and reasonable. They explain things very well so you fully understand what they have said. Great Dane will be the only company I will use. They go above and beyond for there customers. I am so pleased with them.”

– Rita R.

“Fire goes out now & again in my Bradford White water heater. Could not get it to light 4th of July. Brian called & told me EXACTLY how to do it. I was doubtful, but — IT WORKED!!!”

– James K.