Customer Testimonials
Based on 2805 reviews
Kalle P
13:11 26 May 25
Have worked with them for a/c and furnace issues, have had great experiences!
Mary Scicluna
20:39 23 May 25
Professional, efficient and a pleasure to work with
Shae Oleta Smith
19:55 23 May 25
Would definitely recommend this company! I accidentally schedule an appt for sales instead of service and they were extremely accommodating. I was able to get a same day appt for service and they informed me that consumers would take care of the cost of service. Also, their communication with texts and phone calls about arrival times is amazing! Being home, with a small child and having these messages with the technicians picture, is very reassuring in today’s environment. It can be very scary trusting service men in your home but Great Danes definitely eased that worry! Thanks again.
margo wynko
18:05 23 May 25
Friendly, informative and clean
Michelle Dziurgot
16:10 23 May 25
Aundray was punctual and took care of both our maintenance and repair of noisy AC unit, without trying to sell something not needs, awesomely! Love our Great Dan Hearing and Cooling vendor!
Penny Ries
18:11 22 May 25
John was very nice and informative. He explained everything that needed to be done.He cleaned my ac unit and found a part needed to be replaced.The unit is 7 years old so first issue so that is good. Great Dane has provided me with excellent service for many years.Thank you, Penny Ries
Rachel Massimilla
14:27 22 May 25
Erik Fourie
12:04 22 May 25
Great Dane Heating and Cooling are fantastic. They are extremely responsive and their techs are exceptional. Highly recommend.
David Stephanoff
21:55 20 May 25
Great Dane is the best! The techs are awesome and friendly! I would recommend them to everyone!
Ronald Pratt
17:27 20 May 25
Jacob and his associate arrived on-time as promised. They were able to address and correct the issues that the Mechanical Inspector found fault with. There was an issue that they felt didn't require attention, and they said they would talk to the Inspector about it.I have enjoyed working with ALL the different people who came to our house on this job. They all have been very professional and personable. The people I've talked to in the office have all been helpful and pleasant to work with.Grate Dane was a good choice for my project!
Toni Szymanski
00:41 20 May 25
These people will rip you off! Over charged us by thousands for a simple dryer outlet install. Lied to my face about how long they were here and refused to itemize the $1,000 they were charging for materials I could get for $75 at Home Depot.
Stacey Walbecq
22:48 19 May 25
I am satisfied overall with/Great Dane, however, the cleanup leaves a lot to be desired! I was just outside and found a piece of wiring, three screws (any of which could’ve ended up in my tires) a main shutoff fuse, various brackets and pieces of plastic that you could had been snipped from something much larger!! One man was sent out to do a two-man job, (the techs words, not mine) and therefore what should’ve been a quick fix took several hours!!
Andrew Kohler
17:57 19 May 25
Second time I’ve used Great Dane.Fast and friendly service I booked my appointment online. The guys are knowledgeable And explain every thing that they are doing.
Linda Scarlett
16:04 19 May 25
Great experience with Great Dane Heating and Cooling ! John Riva was very efficient, and knowledgeable. He answered all of my questions and gave me worthwhile advice as well. I will definitely call Great Dane againThank you
Tom De Craene
20:07 18 May 25
Ryan was customer service oriented, efficient and appeared to be very competent.
Autumn Woods
12:27 18 May 25
Fixed my air conditioning with no problem. My tech was very friendly, polite, and knowledgeable. Next time I have to use great Dane, I would love to have him back
Peter Ranney
21:13 16 May 25
Nina Danielle
21:01 16 May 25
Great customer service, great company, extremely knowledgeable workers .Definitely will be recommending Great Dane .
Kyle Esparza
20:35 16 May 25
Peter Paselk
18:52 16 May 25
Great service and very professional HVAC technician that did a thorough evaluation of our AC system.
Donna Hagg
21:19 15 May 25
Professional and I am extremely satisfied as usual. I recommend them all the time.
Ray Hale
15:19 15 May 25
Service was comprehensive and quick. Would like to have show how to change Ecole settings.
La Gringa
01:28 15 May 25
Mark Thompson
20:25 14 May 25
Excellent service.
william vance
17:59 14 May 25
Great Dane Are the best.
Jeremy Divine
17:10 14 May 25
We've had electrical, plumbing, and HVAC work done by Great Dane and it's all been absolutely exceptional work. Impeccable craftsmanship and attention to detail, timely and professional, and at extremely competitive rates.Anything they do work on going forward, they are our trusted shop. Highly recommended!
Steve Meseke
21:58 13 May 25
The installation crew of Wesley, Keondre, and Brendan were very professional and polite. Very pleased with their focus and quality of their work. Could not of asked for more. George called halfway through the day to check on how things were going with the installation and to schedule at time for a tech to double check the installation and performance of the system and to give me additional training.
Cody Szczepankowski
18:06 13 May 25
Shared exactly what he was doing and why. Outstanding work.
Princeofpeace (Princeofpeace)
17:50 13 May 25
I was not impressed with the work from these guys. I called in to get my ac a tune up instead of doing that they end of turning off my ac unit saying it needs repaired. They than expect me to call them back to turn it back on and get it so called repaired. Never had an issue last summer or fall weird how now issues are arising after calling in for a tune up.
Teryn Sova
15:36 12 May 25
First of all, amazing staff amazing customer service top notch Cody was my main heating & cooling technician probably some of the best communication was clear just Wow amazing job was by far the best experience I’ve had with work being done in my home and he made it a easy and comfortable experience five star employee 👍🏾
Linda MIller
21:57 11 May 25
Everyone we dealt with was professional and friendly. Jonathan explained everything nicely, they worked together efficiently, and cleaned up afterwards. You guys do a great job! Would recommend you all, even Nick!
joli moise
20:21 09 May 25
Nick and Lance came out to install a new furnace and air-conditioner.They did a outstanding job!! Very professional and answered all my questions. Very happy with the quality of their work. Thank you!
Carrie Lentini
12:39 09 May 25
Francisco Della Torre
23:10 08 May 25
Great service
Janice Stevenson
21:47 08 May 25
Austin completed an inspection on my air conditioning unit today. Very informative, courteous, and professional in every way. Highly recommend Great Dane Heating & Air Conditioning, Inc. for all who would need these services. Thank you again Austin and Great Dane!
Linda Harvey
16:18 22 Apr 25
My tech was extremely nice and answered all are questions always a great experience working with Great Dane we have been customers for the last 5 years always satisfied
Steve Conley
22:01 21 Apr 25
Great customer service. Thank you.
Cynthia Wells
21:11 21 Apr 25
When looking for a plumber, one requirement we hoped for was honesty. Devin was very open and honest and extremely interpersonal. He put us at ease right from the beginning when looking at the drain in our tub. He was thorough, yet swift and tidy. We highly recommend Devin and the Great Dane team!
Randy Chabot
15:37 21 Apr 25
We have used them for years. Never had a problem. They always communicate. They always do a great job. They always show up on time. They always do what has been promised. I’m a super fan!
James Sides
13:50 21 Apr 25
Bill “Billybochy” Vickers
22:48 20 Apr 25
They are very helpful in explaining how the air-condition unit works. I am very pleased with all the info that was shared with me which helped me decide what was best for my needs. I would definitely recommend this company to my friends.
Kim Jordan
12:41 19 Apr 25
I’ve been a Great Dane customer since 2009. Their people are very professional and always willing to answer any questions. It is a pleasure to have such competent and polite people work on my heating and cooling. It also make me feel secure knowing they are there if something needs repaired or replaced. I know from past experience with this company that they respond quickly when they are needed the most. I will continue to be a Great Dane customer for the foreseeable future.
Dave Hupp
13:53 18 Apr 25
The service technician, Kyle did a fabulous job. He was very focused and organized in his approach to complete the job. While out to perform an A/C maintenance he recognized that the outside unit needed a cleaning so we approved the additional work charge and he went to work. Of course, about halfway through the task, mother nature provided a frigid spring downpour. Kyle just kept working on the task unhindered by the weather. Great job Kyle! This is why Great Dane is our preferred contractor for all of our HVAC work, their people.
Theresa Smedley
22:02 17 Apr 25
Love Great Dane, they are very helpful and accommodating with our needs. Professional and friendly! Definitely would recommend to anyone needing heating/cooling services.
Char Larson
16:19 16 Apr 25
The service was excellent. I called late yesterday and had an employee here in the morning. Unfortunately, I needed a new water heater. Two men came an hour ago and the new water heater is being installedThey went right to work, professional and kind.I’ve been serviced by Great Dane fir years and recommended them to businesses, neighbors and friends. Everyone has been pleased with their service, staff and fair prices. They all still are customers of Great Dane too
Robert Kolinski
15:48 16 Apr 25
Greta Dane. Great company, great service.
Larry Barnes
22:46 15 Apr 25
Everyone we dealt with was professional, knowledgeable, and courteous they set high expectations and met all of them highly recommend
Jon Moot
21:26 15 Apr 25
Great job. Very professional. Very responsive when I’ve had issues.
phil bloom
18:52 15 Apr 25
Very courteous, professional and thorough.
William Harris
14:51 15 Apr 25
My furnace after 28 years of service was calling it quits! I have heard good things about Great Dane and got a let’s see what you need ! Well the numbers added up and before I knew it I had a new furnace being installed by just two great guys Ethan and Jordan both were really nice and answered all my questions! Ethan took the time to go through all the information on the humidifier and air filter and the other stuff that makes my new Carrier’s systems do what it does ! Thank you Great Dane ! The air was rehooked up today 4/15 and it works perfectly ! I’m very pleased with my results, I also asked about just running the fan and they took care of that too !
Rick Joseph
12:08 15 Apr 25
Austin was a consummate pro who was kind, thoughtful, and very thorough. I feel very comfortable with the service I received, knowing that my air conditioning will be set and ready for the summer season.
Douglas Scott
17:31 26 Mar 25
They put a new furnace in a few years ago and just yesterday they did hot water tank. They did an amazing job we’re in and out in a couple hours and biggest thing in my book. They cleaned up like it never even happened. Thank you guys you do amazing work.
Mme Schultz-Strickland
17:22 25 Mar 25
Doug Scott
15:26 25 Mar 25
I love to have a trained professional check out my furnace and A/C. It's such a secure feeling to have someone looking out for me and my family. Every person that I have dealt with at Great Dane has been very professional, kind and courteous from the sales person that sold me the furnace to the people that answer the phones and especially the technicians that come out to my home to service my furnace and A/C. Top class operation that takes care of the customer. Thank You Great Dane you are the BEST!!!!!!!
Stephanie Hall
21:41 24 Mar 25
Shad was extremely knowledgeable and used layman's terms when explaining it all. As well as very polite and friendly. I would Absolutely request him for anymore in the future.
Melody Douglas-peterson
12:46 22 Mar 25
vicki Marko
22:08 18 Mar 25
He was a pleasure to speak too and very professional as well!
M HR
17:00 18 Mar 25
Good points - they respond quickly, and they have knowledgeable techs and present with options. Bad points - they overcharge, close up furnace before showing issues, and and they actually charged me for equipment they didn't replace.
Vaughn Voth
20:32 17 Mar 25
Adam was out and did a great job. Had to track down a broken wire, which can be daunting. Got us back up and running. Very professional and kept us informed as he was working on it.
Dongxiao Zhu
20:09 17 Mar 25
I have a leaking problem for my furnace- I often hear water dripping on the ceiling as soon as the furnace starts. Mihali came and find where is leaking and died it promptly. He is polite and professional. In highly recommend Mihali and the company:
Raeed Kena
15:06 15 Mar 25
I had Great Dane install the heating and cooling system for my home in November 2022. They completed the installation in just one day. The team was professional and took great care in installing the components. They also cleaned up the mess very well. I highly recommend them for your business.
Jennifer Brown
01:21 15 Mar 25
I had a great experience with Great Dane. My boiler technician Jake was very friendly and on time. He did a thorough job. I felt confident that my boiler was running good and also safe to operate. I would recommend this business to my friends and family!
Kim Greenman Kippert
21:38 14 Mar 25
Dominic was here today to service my system. My unit is 21 years old. Dom was an excellent, knowledgeable, and caring technician for repairs, it was determined that I need to replace the whole unit. The repairs would be costly, plus my unit still was old. I still would need to get a new system in the near future.It was decided that it would be more cost efficient to just buy a new one now. He was fantastic, I'm very happy that I had Dom today. I am giving Dom 5 stars!
Pat Potestato
18:22 14 Mar 25
Michael Richter
15:32 14 Mar 25
Awesome crew got the job done very quickly very professionally cleaned up afterwards couldn't have asked for more.
gildardo Mariano
13:31 14 Mar 25
Cerys Harrison
18:47 13 Mar 25
Great service from all of the technicians. Appointments are easy to make.
Jorg Schueler
20:51 12 Mar 25
My furnace is 20+ years old and still operating just fine. I credit this to the annual inspection I receive from Great Dane. Their tech’s are knowledgeable, professional yet personable. I will never use anyone but Great Dane for my heat/AC needs. Btw, they always arrive on time!!
Michael Snead
17:39 12 Mar 25
Nick is an incredible technician. He’s very knowledgeable and will explain the total process and make sure the common individual knows how to relate to what’s going on.
Cyndi Taylor
14:47 12 Mar 25
Took the time to help me understand the whole process.
Kenya Freeman
19:12 11 Mar 25
akansha thomas
19:31 10 Mar 25
Great team who came out to replace our water heater. They were quick and clean and explained everything very well. Thanks for all your help!
Lisa Rasheed
15:34 10 Mar 25
Great service! Devin Mckelvey was very professional and explained every step of the process of resolving the problem (toilet repair)
Mary Pospiech
23:28 07 Mar 25
jimmy kinsman
22:33 07 Mar 25
Techs were very clean, on time and respectable. They were also very knowledgeable and explained everything thoroughly on how to maintain the systems I had installed.
Russell Pfafflin
17:52 07 Mar 25
Shad and his partner did a great job giving the furnace its own dedicated breaker. They completed the job within 30 mins.
Rosalie Pudlo
16:01 07 Mar 25
Technician Adam was excellent. He replaced a defective part on my Navien boiler system, at no charge. I appreciate Adam's service work and Great Dane's commitment to stand behind their products. Highly recommend this excellent company.
Cynthia Jordan
18:58 06 Mar 25
Lost cooling of my home. Great Fanr Heating & AC were very professional, approachable, knowledgeable, and honest. Also gave me suggestions for future service so I wouldn't have to experience a lack of home cooling again. I look forward to dealing with Great Dane Heating & AC again for all of my HVAC needs. You can choose them with total and complete confidence.
Minic
21:34 04 Mar 25
Very good, thoughtful, and caring company. They helped me a great deal with inspection of the old system, and decision making and purchase of the new system. Would highly recommend
Gail Willinger
18:22 04 Mar 25
Jay was super efficient, super friendly, Was totally cool with our dog, told us everything he was doing. Had a super great personality. Definitely you guys hire the best crew ever. Highly recommend this company five stars for sure !
Zachary Manni
00:57 28 Feb 25
I received 5 star service from Adam P! I would highly recommend asking for Adam. He was thorough, polite, on time, patient with me when I had questions and he knew his stuff. He wouldn't leave until he knew the problem had been fixed. Adam was also pretty quick to fix the issue. I will ONLY ASK FOR HIM if I ever need help, and you should only ask for him too!! Thank you again Adam!!!!
Rachel H.
21:46 26 Feb 25
Very professional service
Fjorino Musaku
15:07 26 Feb 25
Great service!
Christine Phillips
20:46 25 Feb 25
Every step was well explained and everyone we worked with very friendly and knowledgeable
Grox44
19:48 25 Feb 25
Arif and Jake were really nice and great and took time to explain and answer all questions. They did a great a job.
Annmarie Kring
16:54 25 Feb 25
Melissa Baker
16:44 22 Feb 25
Always so efficient, polite and kind! Highly recommend!!
Nelda Rudolph
20:03 21 Feb 25
Devin was fantastic! He was prompt, finished quickly and walked through everything replaced/repaired. I feel confident the work done will be long lasting. Highly recommend any plumbing work to request him, you will be highly satisfied with the results.
susan lyman
17:23 21 Feb 25
Great Dane and Jacob were both excellent. Great Dane kept us in the loop through texts. Jacob arrived as scheduled and did a great job of maintenance on our generator. I would recommend them highly.
brian s
21:03 19 Feb 25
Michael Moussa
19:03 18 Feb 25
Kyle was amazing. He showed up a half hour after I called to set an appointment. Was very professional and thorough and now because of that my house has heat again!
Brett Loomis
16:25 17 Feb 25
Would not recommend. We called to get on-site estimate for installing 4 new bathroom faucets, 1 kitchen faucet, 1 laundry faucet one new toilet just install and 1 remove old and replace with new toilet. Total estimate $2,843. Basically $400 per fixture. We had purchased all the fixtures and had ready to go. Everything was easily accessible in newer home. Maybe 8 hrs for a Master plumber with one arm. My Orthopedic surgeon does not charge these types of rates $350-$400 per hour. Business must be real good. Oh and $79 service charge for estimate paid in full. No thank you.
T'ell Ess
18:24 14 Feb 25
Spectacular service!!
Thor Johnson
16:39 14 Feb 25
Great Dane is a fantastic company and we are loyal customers.
Robert Sharer
05:25 14 Feb 25
For the past week our heating system has been working sporadically. After trying to sleep in a cold house last night, I called Great Dane HVAC at 9 am. and scheduled a service appointment. They said a technician should be out between 11 am and 3 pm. At noon I received a phone call from Great Dane that Technician Brett Lukity would be arriving shortly to attend to our problem. A very cordial Brett presented himself at 12:15 pm. After I explained the symptoms (intermittent burner ignition) to Brett he immediately identified the problem. He explained he would test the part to confirm his diagnosis. He stated he could clean the senser and test it to determine if it was working properly. Since our system is 18 yrs old, I asked if he had the part available to just go ahead and replace it. He did have the part in the truck so he did as I requested and changed it. After a brief test period, Brett said the system was properly working. He proceeded to bill us for the service & part provided. From start to finish Brett was done in 45 minutes. He knows his business along with being very courteous and professional. If the need arises I will happily welcome Brett to repair our system again.
Debra Lawson
22:05 13 Feb 25
Service provided by Great Dane was excellent. A heating concern reported this morning was skillfully resolved this afternoon. Our home is comfortably warm once again. Many thanks to the Great Dane service technician, Richard Beckley and all other staff involved.
Mary WISEMAN
20:57 13 Feb 25
Denise Perry
18:39 13 Feb 25
Steve Jajonie
02:30 12 Feb 25
The best company I’ve ever worked with. They came the same as we called and checked out the furnace. The tech said he needed to replace a part, but it would be 2 days before it comes in. After he left, he took it upon himself to locate the part and came back the same day to fix the furnace. He said he felt bad leaving my family without heat for 2 days when it is so cold outside. They were extremely professional, super clean, took pictures of the part that was replaced, and were extremely polite. I will never use another company for my heating, cooling, and plumbing needs. I wish they do electrical.
Xengxue Chang
00:02 12 Feb 25
Kyle did an outstanding job. Very professional, courteous, and knowledgeable. He’s very thorough at what he does and will troubleshoot until the issues are resolved.
“The service technician came out for a furnace inspection. I was very pleased with how thorough he was. I'll continue to use your service in the future.”
– Margaret T.
“I’m a new customer and got excellent service! I got to Great Dane through the Consumers Protection Plan. This company did a ‘safety check’ on my furnace (even though I had not asked them to do this) and discovered that my heat exchanger was leaking carbon monoxide into my house. I was soo GRATEFUL they caught this! One reason everyone with a furnace should have it serviced yearly.
The service people were very professional and friendly. I would highly recommend this company!!”
– Sara T.
“We are so greatful that Dominic O was the repair guy that was selected by Great Dane to come to our home. Talk about a man that knows his stuff, he walked in asked what the issue was with our A/C. I tried my best to explain what it was doing but I don't think I did a very good job of it. He went right to work, found the issue and then told us what had to be done to fix it, I know that wasn't fun because I looked a deer in head lights but he took his time and I think he did a great job of explaining it with show and tell and where I understood what he was saying. (Thank Dominic) I gave him 5 stars because that's all it shows I can give him.”
– Allan L.
“I got an appointment the same day i called. Repairman was on time and explained the problem and quickly fixed it. Very professional. Great service. Great Dane is truly great!”
– Julie E.
“Josh,
I just wanted to tell you how happy we are with your team! We have asked for Great Dane when we need repair on the furnace and AC from the DTE Protection plan. Eric came to check the AC that wasn't working and found that the motor in the furnace had failed. He was thorough and wrote up the claim with DTE! Couldn't have had a nicer guy! Your parts people located a motor and Dominic was here today, installed it and now we have AC again! Dominic and Eric were both exceptional! Thank You and thank Dawn for her tip several years ago! I will never forget she said " if you ever need anything related to heating and cooling, give Josh a call" best tip we have ever gotten! Your team is the BEST!!
Frank D”
– Frank D.
“Austin came out for an inspection under the customer care program. He was very thorough and described everything he was doing and checking. He did a great job. I highly recommend.”
– Margaret T.
“I just had Dominic Orow out for a service call yesterday. My AC unit was not turning on. He was very personable and professional from the minute he arrived to the time he left. He was very thorough in the search for the problem while also keeping me in the loop and explaining the things he was seeing. My issue was not to bad so he had my AC unit up and running within an hour.”
– Pamela J.
“Great Dane has done some service for us in the past, but recently they sold and installed us a new furnace. Every interaction with their staff has been personal, positive, and professional. What set them apart from my other home service experiences was their attention to detail in both the sale and installment options. The installation of the furnace was extremely well executed. There were alterations and additional changes required, including electrical and drain lines. Their solutions and installation exceeded my expectations. It was a “doggone ” good job.”
– Eric B.
“We were having what we thought was an exhaust issue with our hot water tank, Adam P. Took his time and explained everything thing he was doing to ease our minds, he went over and beyond when checking our HVAC system. He was kind and professional. Everything was done in a timely manner from the initial phone call”
– Annette K.
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