Customer Testimonials

4.8
Based on 2642 reviews
Kris K
Kris K
22:01 14 Nov 24
Very good tech was very nice and polite
Cathy Johnson
Cathy Johnson
20:24 14 Nov 24
Service second to none!!
Lisa LaLonde
Lisa LaLonde
20:07 14 Nov 24
Clayton was wonderful very knowledgeable, personable and efficient!! Great Dane has done work for us previously and they do exceptional work! Thank you!!
Christopher F
Christopher F
21:46 13 Nov 24
Extremely satisfied with the service I received from Great Dane today. Our technician Eric was very courteous, professional, knowledgeable and kind. Went the extra mile to ensure that the job was done to perfection. Would definitely recommend.
Tom Riopelle, Jr
Tom Riopelle, Jr
19:37 13 Nov 24
The team at Great Dane are a well-oiled machine. Every person we have dealt with I er the years have been customer focused, efficient and clean. Jay was our tech today and he proved to be another consistent producer. Thank you!
dwtn81 dwtn81
dwtn81 dwtn81
22:41 11 Nov 24
Very polite and explained everything in detail.
Rita Griffin
Rita Griffin
21:56 11 Nov 24
My tech, Clayton long was the most professional Hvac tech i have ever came across. He got my furnace fixed quickly and described everything he did. Made me feel very comfortable that things were done right. I will definitely use them for a yearly cleaning.
Susan LaHousse
Susan LaHousse
17:08 08 Nov 24
Diane Ingrao
Diane Ingrao
21:39 07 Nov 24
Staff was friendly, professional, efficient and informative!
Cat Davis
Cat Davis
16:56 07 Nov 24
Chelsea Todd
Chelsea Todd
16:38 07 Nov 24
s lauver
s lauver
15:56 07 Nov 24
Great service from Great Dane Heating & Cooling.Professional and took the time to explain everything
Bernard Teshich
Bernard Teshich
18:01 06 Nov 24
Aundray Neal performed our CCP furnace inspection two days ago (11/4). He did a great job as all of your technicians do. Thorough as well as friendly. Thanks Aundray and Great Dane!
Deborah Sowa
Deborah Sowa
17:14 06 Nov 24
Chris Chauvin
Chris Chauvin
15:43 06 Nov 24
Very helpful and knowledgeable.
Shannon Tonjes
Shannon Tonjes
15:08 06 Nov 24
Had Great Dane install 2 Furnaces this week. I had 4 technicians working at my home all day, never saw them take a break not even for lunch. They were very professional I would highly recommend this company.Shannon Tonjes
Kathleen Banas
Kathleen Banas
22:33 05 Nov 24
Polite, efficient, & explained what was done, answered all questions
Marky Mark
Marky Mark
21:08 05 Nov 24
Great friendly professional service
Demetria Grazes
Demetria Grazes
17:22 05 Nov 24
Worker was fast and efficient. Great time management! The system is working great.
George Loewen
George Loewen
23:49 04 Nov 24
Austin lived up to the high professional performance I always get from Great Dane. They are prompt, courteous and excellent at all their services. We had them install this system and they have kept it running and efficient for several years. We couldn’t be more satisfied and delighted.
Elizabeth Kandt
Elizabeth Kandt
22:23 04 Nov 24
Zaid Zayto
Zaid Zayto
22:22 04 Nov 24
Eric was very professional and did an awesome job. Very friendly and great person.
James Paquette
James Paquette
20:25 02 Nov 24
Tammy Campbell
Tammy Campbell
19:01 01 Nov 24
Richard was prompt courteous and knows what he's doing good experience all around!
Robert Kloka
Robert Kloka
16:17 01 Nov 24
Had to order part waiting until comes in this week.
Sue Genna
Sue Genna
15:27 01 Nov 24
Awesome job and work crew. Prifessional but friendly and willing to explain all of our concerns. Would highly recommend Great Dane. Thanks for a job well done!
Roberto Mazzella
Roberto Mazzella
20:26 31 Oct 24
michelle baldwin
michelle baldwin
14:18 31 Oct 24
Adam came out to my home today and was amazing, he was very educated on knowing what he was doing and explained everything to me so I would understand it as being a first time home buyer with no experience, I would highly recommend them, thank you Adam.
Rick Wells
Rick Wells
19:55 30 Oct 24
Chuck Deneweth
Chuck Deneweth
16:59 30 Oct 24
Nick and Drew were very professional,kind and respectful. Put down rugs on the carpet as they were in and out of the house alot. Very easy to communicate with. I have used Great Dane in the past with all great experiences. I will definitely continue to do business with them. Had a new furnace and AC unit installed and cleaned up everything. Can't even tell they were here doing anything cuz it was so clean
Vince Padula
Vince Padula
15:17 30 Oct 24
Very polite I have some questions which she answered they gave me a quote on a humidifier, Kyle did excellent work there's something needed done he would take care of it and tell me what he did out today 10:20-2024 and taking care of me for quite a while now takes care of my neighbor they are highly recommended thank you again Great Dane love your work.
JoAnn Loria-Briffa
JoAnn Loria-Briffa
21:09 29 Oct 24
Excellent work and men. They were so efficient, polite and did an excellent job. We were so happy to have them here.
April Shipp
April Shipp
19:49 29 Oct 24
Jeff was amazing! Very professional. He answered all my questions.
Russellyn Earnheardt
Russellyn Earnheardt
19:46 29 Oct 24
Friendly and professional.
Syed Ali
Syed Ali
15:40 29 Oct 24
Very professional and honezt service.
Ashok Kumar
Ashok Kumar
22:00 28 Oct 24
Eva Gomez
Eva Gomez
18:53 28 Oct 24
nicholas paterna
nicholas paterna
15:50 26 Oct 24
Exceptional attention to detail and very informative.
vivian ierace
vivian ierace
11:01 26 Oct 24
From the booking to the service visit, professional, helpful, informative.
Greg Mize
Greg Mize
12:58 25 Oct 24
Clayton was thorough, efficient and took time to answer all my questions. I’ll have Clayton back next year for my annual checkup.
Yvonne Anne
Yvonne Anne
18:53 24 Oct 24
A great job and well done!
Linda Nagle
Linda Nagle
18:41 24 Oct 24
Tech was very thorough
Daniel Fetterman
Daniel Fetterman
13:34 24 Oct 24
Nick provided an in-depth inspection for me today! We went through a lot of questions and answers and helped me change my humidifier filter, which has been stuck for a few years! I’ll be back there next time I need an inspection and look forward to working with them when the time comes for managing breakdowns/replacement of the furnace.
Karen Bonaudo
Karen Bonaudo
21:05 23 Oct 24
John from Great Dane did a fantastic job for us! He was kind, knowledgeable and professional. Thanks for the great service!!
Jessica Winward
Jessica Winward
17:43 23 Oct 24
Outstanding service--fast, honest, knowledgeable!
They are friendly and amazing at their work. I highly recommend them.
Steven Pelka
Steven Pelka
18:25 22 Oct 24
Very professional workers fast at what they do
Rick Mansky
Rick Mansky
18:08 22 Oct 24
Annette Kobylak
Annette Kobylak
17:54 21 Oct 24
Professional, punctual, incredibly knowledgeable AND courteous!!!!!!
Erik Fourie
Erik Fourie
16:38 21 Oct 24
Great Dane Heating and Cooling are fantastic. They are extremely responsive and their techs are exceptional. Highly recommend.
Arthur Zelenak
Arthur Zelenak
16:36 21 Oct 24
I give John Riva an A+ plus for Customer Service! He was knowledgeable. He did the job in less than 40 minutes and explained what he did professionally. Also, he’s a very customer oriented person and with a great personality! From Arthur D Zelenak, Macomb, Michigan.Also… PS he loves his job at Great Dane!
Paul Durrenberg
Paul Durrenberg
20:24 19 Oct 24
Wesley & Brennan were punctual, polite and professional. They arrived at 0800 sharp as promised. Removed & replaced our furnace, humidifier, air filter, thermostat & A/C unit. Installation was neat and professional in appearance and functionality. Outstanding service! Highly recommended!!!
Don Heilig
Don Heilig
08:03 19 Oct 24
Kelly Booth
Kelly Booth
02:17 19 Oct 24
Highly recommend this company!!!!Customer centric honest, exemplary professionalism!!!I just moved home here from 9 years in Florida. After two nights in my new condo I was getting nose bleeds the air quality felt horrible then the furnace paradoxically stopped working.I reached out to Great Dane and they came out right away to assess the problem and offer possible solutions to addressing it and a space heater to keep me warm in the meantime.Thier technicians are passionate brilliant engineers in the field and they explained everything very thoroughly and clear and answered all my questions and my concerns regarding purchasing a new unit as opposed to attempting to fix the 25 year old one. I chose to get the new on:)They measured my home to identify the most efficient size for the space and installed a brand new Carrier furnace, humidifier and ecobee thermostat a couple days later at a reasonable price. They laid out long carpets to protect my floors from the debris and tracking, I am so very thankful.Thank you so much my allergies are much better and no more nose bleeding. My skin even feels better!!! Stellar services!!!!! And super nice people:)The air in my home is 100% better!!! Great Dane has the best hepa filtration ever!!! Both the furnace and the humidifier!!!!!Greatfully always ♥️ and thank you for your continuous consistent honesty and reliabel quality and exemplary professionalism in all that you do!!!!I can now even control my home environment from my phone and ajust the settings to conserve avoid over usage and waste of natural resources;)Namaste alwaysKelly
Sherron Cook
Sherron Cook
17:46 18 Oct 24
susan lyman
susan lyman
16:02 18 Oct 24
Great Dane and Jacob were both excellent. Great Dane kept us in the loop through texts. Jacob arrived as scheduled and did a great job of maintenance on our generator. I would recommend them highly.
Rupal Desai
Rupal Desai
14:07 18 Oct 24
Richard was excellent. Extremely professional and customer service was outstanding! I have been using Great Dane for years and will always be a loyal customer!
Debra Dorosh
Debra Dorosh
13:36 18 Oct 24
Scott Ratzenberger
Scott Ratzenberger
01:29 18 Oct 24
Jeff Stith did an excellent job, very thorough.
Regina W
Regina W
21:03 17 Oct 24
Was very pleasant and efficient. Did the work in a timely manner
WILLIAM R. Rowan
WILLIAM R. Rowan
20:48 17 Oct 24
Jake got our boiler back online and working correctly in just a short amount of time. Was very good at explaining what was going on.
Jane Wolfenbarger
Jane Wolfenbarger
20:20 17 Oct 24
Had Great Dane service our furnace, and they did an excellent job. Came out on time, and finished the job in a timely manner. Would definitely recommend.
Mary Tobey
Mary Tobey
18:51 16 Oct 24
Mihali was very thorough and patient in explaining my situation in detail. He offered several options along with pros and cons for each. I hope to have him for my future furnace check ups.
Sherry Navarro
Sherry Navarro
17:46 16 Oct 24
John Riva was very professional and courteous. Great job!
Kris Lorway
Kris Lorway
16:09 16 Oct 24
Always great service!
Lisa Rasheed
Lisa Rasheed
15:31 16 Oct 24
Angela Schenburn
Angela Schenburn
13:50 15 Oct 24
KRISTINE NESSEL
KRISTINE NESSEL
22:18 14 Oct 24
Very thorough, friendly and professional
Jerome Palazzolo
Jerome Palazzolo
23:10 12 Oct 24
John was very professional and took care of everything needing attention, he went above and Beyond expectations. Great service technician.
Rebecca Stewart
Rebecca Stewart
15:01 12 Oct 24
Great Dane HVAC is the best there is! Austin came out today and checked my AC unit. Richard came out in the fall to check my furnace for the winter. This place is top notch! Extremely professional and customer oriented.
LOU SCOTTS ACCESSERIES
LOU SCOTTS ACCESSERIES
14:56 12 Oct 24
CONNER, CAME AND DID HIS JOB WELL!! I LOVE GREAT DANE!!! THEY CAME AND GOT MY FURNACE TOGETHER IF IT WASNT FOR GREAT DANE ME AND MY SON WOULDVE MADE IT UP IN PEBBLECREEK APTS IN SOUTHFIELD, MI THEIR MAINTENCE WORKERS DONT KNOW HOW TO DO ANYTHING!!!
Michael Pfeiffer
Michael Pfeiffer
21:38 11 Oct 24
Polie & clean, With the the installation of the tankless water heater
Carolyn Gudenau
Carolyn Gudenau
20:35 11 Oct 24
10/11/24 Always prompt, dependable, conscientious and respectful. I recommend Great Dane constantly.
Kathleen Bica
Kathleen Bica
16:51 11 Oct 24
John Malaker
John Malaker
13:09 11 Oct 24
Very helpful…. Worked until he found the problem. Would strongly recommend Connor again!!!
Roger Taylor
Roger Taylor
12:57 11 Oct 24
The guys at Great Dane are total professionals, we had to have a new furnace installed, the whole process was made easy, and the actual installation only took about 7 hours total. They were on time, knowledgeable, and hard-working. We recently had our annual tune up done by Grate Dane, and the level of professionalism and genuine kindness is amazing, the technician, Clayton did a stellar job and knew exactly what he was doing, but showed a genuine kindness to my elderly mother by complimenting her which made her day. Grate Dane and its employees are all awesome.
Mark goodman
Mark goodman
22:21 10 Oct 24
The guy was top notch !!! Would definitely call Great Dane again !Thanks
Julia Jenaway
Julia Jenaway
21:55 10 Oct 24
Kyle was amazing during our tune up appointment. He took the time to explain what he was doing and was very thorough. Job well done!
Brian Sullivan
Brian Sullivan
20:55 10 Oct 24
Deena Graham
Deena Graham
13:40 10 Oct 24
Great Dane is a dependable company and very professional! I will always call on them for my heating and cooling services.
Great service! Will definitely us again! Jeffrey was awesome!
Lisa Brikho
Lisa Brikho
20:43 09 Oct 24
jojopl jojopl
jojopl jojopl
14:41 09 Oct 24
Great job
Ray Eichbauer
Ray Eichbauer
23:21 08 Oct 24
John Dewey
John Dewey
18:49 08 Oct 24
Great Dane did an excellent job for us. Very professional, reasonable rates. Highly recommended.
Kathleen Lubien
Kathleen Lubien
17:30 08 Oct 24
He was very professional and through Very pleased
Mike Ski
Mike Ski
14:12 08 Oct 24
Richard tuned my furnace today ! Was friendly , knowledgeable and efficient !!!
Thomas Wells
Thomas Wells
00:25 08 Oct 24
The technician was very friendly and knowledgeable in doing the work on my HVAC system! Also, no problems were found. I had a very nice time conversing with him. I would definitely welcome him back!!!
Vickie Strugs
Vickie Strugs
22:40 07 Oct 24
Great customer service! Dominic was very knowledgeable and super nice!
richard smith
richard smith
18:17 07 Oct 24
We bought the furnace and A/C from Great Dane heating and cooling about 4 years ago. It replaced our original 35 year old system. We have had great results from the time it was installed. Every year we have them come out in the spring for the A/C and early fall for the furnace to be be inspected and tuned. Their technicians have aways been very good at what they do and will answer any questions we have. My wife and I highly recommend Great Dane and their team!7/OC/2024Devin from Great Dane came out today and replaced our 19 year old hot water heater. A very pleasant Young man, had it replaced in a timely manner and no mess. I again would highly recommend Great Dane.
Sandy Dzieszkowski
Sandy Dzieszkowski
18:04 07 Oct 24
Very helpfulAnd politeHe does an amazing job
Lori Hicks
Lori Hicks
14:48 07 Oct 24
Dave from Great Dane came out for my annual maintenance and did a phenomenal job. He’s personable, professional, friendly, and efficient making us feel like a valued customer. I highly recommend Great Dane for your service needs.
Pam Pavlik
Pam Pavlik
23:50 06 Oct 24
Ryan was fantastic. Came very quickly and was extremely professional and precise. I'm a client forever.
Diana Spica
Diana Spica
16:45 04 Oct 24
Dominic was very professional and knew what he was doing. He didn’t waste time and worked efficiently. Thank you for sending him.
Jonathan Saleski
Jonathan Saleski
14:49 04 Oct 24
Terrible customer service I was told I was getting a no interest for so long on my contract and after paying my first bill I get my next statement and behold there are interest charges when I called he said he can’t help me wow won’t be using this company again
Addell Anderson
Addell Anderson
22:31 03 Oct 24
I appreciate the work Jeff did to get my hot water heater back up and running. He diagnosed the issue, had the parts to fix it in his truck, and worked on my appliance until it was running again. Jeff also explained what had gone wrong and how he repaired it. I would not hesitate to use Great Dane Heating again.
B B
B B
21:59 03 Oct 24
Devin is very helpful and personable. He suggested that it would be more cost effective to replace our faucet instead of pursuing a temporary fix, just to replace it anyways in the near future. We look forward to having him help us install our new faucet soon!
Daphne. Winfrey
Daphne. Winfrey
19:55 03 Oct 24
Very knowledgeable and very polite and helpful.
David Nowicki
David Nowicki
19:28 03 Oct 24
Very thorough and detail oriented. I'm glad I chose Great Dane.
Rhonda Ramirez
Rhonda Ramirez
22:17 02 Oct 24
Highly recommend Austin and Great Dane!!
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“We are so greatful that Dominic O was the repair guy that was selected by Great Dane to come to our home. Talk about a man that knows his stuff, he walked in asked what the issue was with our A/C. I tried my best to explain what it was doing but I don't think I did a very good job of it. He went right to work, found the issue and then told us what had to be done to fix it, I know that wasn't fun because I looked a deer in head lights but he took his time and I think he did a great job of explaining it with show and tell and where I understood what he was saying. (Thank Dominic) I gave him 5 stars because that's all it shows I can give him.” – Allan L.

“I got an appointment the same day i called. Repairman was on time and explained the problem and quickly fixed it. Very professional. Great service. Great Dane is truly great!”

– Julie E.

“Josh,
I just wanted to tell you how happy we are with your team! We have asked for Great Dane when we need repair on the furnace and AC from the DTE Protection plan. Eric came to check the AC that wasn't working and found that the motor in the furnace had failed. He was thorough and wrote up the claim with DTE! Couldn't have had a nicer guy! Your parts people located a motor and Dominic was here today, installed it and now we have AC again! Dominic and Eric were both exceptional! Thank You and thank Dawn for her tip several years ago! I will never forget she said " if you ever need anything related to heating and cooling, give Josh a call" best tip we have ever gotten! Your team is the BEST!!

Frank D”

– Frank D.

“Austin came out for an inspection under the customer care program. He was very thorough and described everything he was doing and checking. He did a great job. I highly recommend.”

– Margaret T.

“I just had Dominic Orow out for a service call yesterday. My AC unit was not turning on. He was very personable and professional from the minute he arrived to the time he left. He was very thorough in the search for the problem while also keeping me in the loop and explaining the things he was seeing. My issue was not to bad so he had my AC unit up and running within an hour.”

– Pamela J.

“Great Dane has done some service for us in the past, but recently they sold and installed us a new furnace. Every interaction with their staff has been personal, positive, and professional. What set them apart from my other home service experiences was their attention to detail in both the sale and installment options. The installation of the furnace was extremely well executed. There were alterations and additional changes required, including electrical and drain lines. Their solutions and installation exceeded my expectations. It was a “doggone ” good job.”

– Eric B.

“We were having what we thought was an exhaust issue with our hot water tank, Adam P. Took his time and explained everything thing he was doing to ease our minds, he went over and beyond when checking our HVAC system. He was kind and professional. Everything was done in a timely manner from the initial phone call”

– Annette K.

“Thrilled with the exceptional service from Great Dane! From the knowledgeable reps to the skilled techs, every interaction was top-notch. Special shoutout to Shannon for her prompt assistance and excellent customer service, Mihali for his empathy and knowledge, and the install team (Nick A & Drew) for their expert skill, precision, courtesy and efficiency. Kudos to Steve for his comprehensive knowledge and guidance. Highly recommend this company for going above and beyond! #CustomerSatisfaction #TopNotchService #Greateful”

– Rebecca A.

“Your service technician, Dominic Orow, has a brain. He arrived promptly, performed the diagnostic and replaced the failing components quickly. He knew his stuff and advised me on potential failures. I would be pleased to have him again.”

– Rod S.

“Ian K showed up on time, took proper care and respect of my home while doing the install. He and his partner were professional, timely and efficient during their job. I very much appreciated the help after not having heat for 4 days. Thank you so much for the great service performed.”

– Maria O.

Need HVAC Service?

Contact the experts at Great Dane Heating, Cooling, Electrical, & Plumbing.

Call us at 586.790.2604!