Would not recommend. We called to get on-site estimate for installing 4 new bathroom faucets, 1 kitchen faucet, 1 laundry faucet one new toilet just install and 1 remove old and replace with new toilet. Total estimate $2,843. Basically $400 per fixture. We had purchased all the fixtures and had ready to go. Everything was easily accessible in newer home. Maybe 8 hrs for a Master plumber with one arm. My Orthopedic surgeon does not charge these types of rates $350-$400 per hour. Business must be real good. Oh and $79 service charge for estimate paid in full. No thank you.
Great Dane is a fantastic company and we are loyal customers.
For the past week our heating system has been working sporadically. After trying to sleep in a cold house last night, I called Great Dane HVAC at 9 am. and scheduled a service appointment. They said a technician should be out between 11 am and 3 pm. At noon I received a phone call from Great Dane that Technician Brett Lukity would be arriving shortly to attend to our problem. A very cordial Brett presented himself at 12:15 pm. After I explained the symptoms (intermittent burner ignition) to Brett he immediately identified the problem. He explained he would test the part to confirm his diagnosis. He stated he could clean the senser and test it to determine if it was working properly. Since our system is 18 yrs old, I asked if he had the part available to just go ahead and replace it. He did have the part in the truck so he did as I requested and changed it. After a brief test period, Brett said the system was properly working. He proceeded to bill us for the service & part provided. From start to finish Brett was done in 45 minutes. He knows his business along with being very courteous and professional. If the need arises I will happily welcome Brett to repair our system again.
Service provided by Great Dane was excellent. A heating concern reported this morning was skillfully resolved this afternoon. Our home is comfortably warm once again. Many thanks to the Great Dane service technician, Richard Beckley and all other staff involved.
The best company I’ve ever worked with. They came the same as we called and checked out the furnace. The tech said he needed to replace a part, but it would be 2 days before it comes in. After he left, he took it upon himself to locate the part and came back the same day to fix the furnace. He said he felt bad leaving my family without heat for 2 days when it is so cold outside. They were extremely professional, super clean, took pictures of the part that was replaced, and were extremely polite. I will never use another company for my heating, cooling, and plumbing needs. I wish they do electrical.
Kyle did an outstanding job. Very professional, courteous, and knowledgeable. He’s very thorough at what he does and will troubleshoot until the issues are resolved.
Aundray was very professional friendly and knowledgable he is an asset to Great Dane Heating and Cooling Thanks for such great service We had a maintenance checkup on new furnace today by Austin. He too was amazing. He explained everything, was also knowledgeable and friendly. He too is a great asset to Great Dane.You are extremely fortunate to have two amazing employees. I will certainly refer Great Dane to all my family and friends.Thanks for such great service Sharon
Great service and very knowledgeable.
What a horrible place… where do i even start. Im a loyal customer and this company charged me $200 for a 15 min visit. My thermostat needed new batteries and they charged me $37 for two double A batteries and $160 for a 15 min service charge. Complete scam
Fabulous workmanshipThey installed a new furnace and air conditioner todayNick and his apprentice do excellent workThe electrician and his apprentice were a great team as wellI highly recommend Great Dane Heating and Cooling
Great install of new AC and Furnace. The follow up electrical adjustment and surge protector install was tip-top. Flawless
Very professionalGreat jobExplained everything to the pointGreat job
Excellent experience from Rob K our salesman to Jacob S our installer. Very professional. Would highly recommend
The technician Rich was knowledgeable and friendly. He took time to explain what he was doing and made recommendations about services that actually saved me money. I am so excited to have them taking care of my home systems and would highly recommend them to anyone looking to find a new servicer. My whole family uses this company and now I do too. Thank you Great Dane 5 stars all the way!
Very dedicated effort. Quality work and was very patient and knowledgeable in answering my array of questions.
Great Job!! I would highly recommend them!!
I just wanna know why it’s almost been a year and yet have had an inspection come through and make sure it’s all up to code and safe when I paid for that already ?
Awesome to work with. Great customer service and technician. Will happily use again in the future
Nice company reliable and efficient!!
Been using great Dane for years. Always professional and good work
Shad was extremely knowledgeable and used layman's terms when explaining it all. As well as very polite and friendly. I would Absolutely request him for anymore in the future.
Excellent work and men. They were so efficient, polite and did an excellent job. We were so happy to have them here.
Very professional company and they did a great job of communicating while the work was being completed.
There technician Adam quickly diagnosed the issue with our furnace. He was professional and respectful of our home. I would highly recommend Great Dane.
Our appointment was scheduled between 9 A.M.and 1PM. The service tech, David called first and arrived before 9. (We really appreciate his timeliness.) David was thorough, provided a detailed report on my A/C and was very professional. Great Dane lives up to the "great" in its name.
Awesome response time. Got the replacement part installed quickly. Our Furnace is running great!
Austin Rosal, very respectful and courteous. He explained everything as he went through the steps. Great Job.Thank you Mr Martinez
Kyle was excellent. He needed a second part and made the effort to return the next day to meet our needs. We have used Great Dane for many years and have always had five star service. The work area was cleaned up and he was very efficient. Thanks Kyle and the whole service department.
We are very pleased with all the work performed.
Jeff has always been a great repairman and most importantly displays customer service excellence!
Very knowledgeable we were very satisfied with the work that was done.
Yall sitting up lying on yall customers I don't have feces or mice in my home!! Conner came out and didn't have a problem with doing his job he did a great job!!
Came out same day, very helpful in explaining what was going on and giving me the options to get my furnace going again
First timer with Great Dane, thumbs up!John did a great job.Thank you.
Jay was great!Very friendly and professional.Explained everything he was doing to the furnace and hot water heater.Thank you
Great service from Great Dane Heating & Cooling.Professional and took the time to explain everything
Austin was courteous, polite and seemed to do a thorough job. My experience with Great Dane has been positive thus far. Austin did an inspection of our furnace and found a problem. The part is on order and will be installed by Great Dane when the part is received.
Great service highly recommend
Our technician David E. was very professional, answered all questions, was patient and friendly. Thanks.
Tech arrived on time everything went well answered all of our questions no problems 5 stars
Very pleasant, the young man was very thorough, took his time and addressed our issue quickly and professionally. They even had to have another truck deliver the part he needed to complete our repair. 5 stars!
Great Dane came to install a new A/C unit for me and did a fantastic job. The team called ahead to confirm arrival time and were fully prepared for the install. The installation itself was smooth and swift. Other than the new equipment, I can barely tell anyone was in my home. Chris and Carlos were fantastic.Also, my salesperson, Bill, was concise and well informed. My installation occurred precisely as he explained it would.I highly recommend working with Great Dane.
Tech Kyle came out & adjusted & checked Humidifier to get it working! Fast FriendlyService! 😁
Very professional and courteous young man performed my furnace tune-up Also came right on time.
Literally every technician that Great Dane Heating and Cooling has sent to my house have been very meticulous very detailed oriented and knowledgeable! They make sure every step of the way that I was informed of what was happening and what the next steps would be. Their turn around time from placing a call for service to actual service is amazing! I would highly recommend them for all your heating, plumbing and cooling needs!
One of the best businesses around.
Technician Richard B.was very kind and courteous and answered all my questions. He advised me that the part on my Rheem was a known defective part and was astonished that it lasted as long as it did. Great Dane was great and only charged the labor, but I'm going to attempt to see if Rheem will reimburse me. THANKS AGAIN GREAT DANE YOUR AWESOME! P. S. They also installed our furnace years ago and everything still working great. Every October they have this wonderful BOGO filters at their Open House and provide all sorts of the stuff, food and raffle for a large TV. Keep it up Great Dane 🐾🐾🐾
Very professional from the phone call to making a purchase based on my research
On time / very knowledgeable / Great service.
Very satisfied with Mihali. He kept me informed of his ETA and was super professional and diligent in his diagnosis.
My furnace after 28 years of service was calling it quits! I have heard good things about Great Dane and got a let’s see what you need ! Well the numbers added up and before I knew it I had a new furnace being installed by just two great guys Ethan and Jordan both were really nice and answered all my questions! Ethan took the time to go through all the information on the humidifier and air filter and the other stuff that makes my new Carrier’s systems do what it does ! Thank you Great Dane !
Austin is personable, helpful, and patient answering my questions.
Clayton was great! He explained everything, ordered the parts (free of charge thanks to the PAWS program), and offered to loan us a free space heater until they come in. Can't say how much I appreciate the amazing customer service!
Very polite and thorough but not pushy a very good experience
The entire team was on time, efficient, and professional, Nick Chopp the salesman was also professional, and very informative. I'm very pleased with the entire experience.Dennis Varga
Excellent service, friendly and progressional
Great job. Very professional.
Thanks to Great Dane Heating,Cooling I now have a water heater that works. So close to the holiday my water heater stopped heating my water. So I was recommended to Great Dane and I'm so happy that they worked hard on getting me up and running for Christmas. Thanks so much to the two exceptional workers that went beyond to fix my water heater. I will recommended this company to anyone Thanks again.
David called ahead & arrived within window of appointment. He was knowledgeable & respectful. Work was completed professionally & in a timely manner.
Great Dane Heating and Cooling are the best! Have only used them for my Furnace and A/C maintenance and repairs. Never, as a single female homeowner, have I felt taken advantage of or spoken down to. They always are very good explaining in detail any problems or concerns I need to be aware of. They also have never tried to “sell” me new equipment due to age of existing (24 yrs!!). I would, and always do, recommend them to my family and friends!!
Always satisfied with Great Dane technicians, our latest experience with Clayton was Iine with our expectation. He was pleasant and worked quickly to fix our furnace.
Great service , prompt , professional and courteous.
Right on time. Quick and efficient.Thanks
Informative, courteous & professional.GREAT DANE was the Only heating/ cooling group that I was truly able to reach after hours & brought in portable heaters to keep home warm until new parts could be installed. Thank You!
Friendly informative and got my old hot water tank out and my new hot water tank installed in a couple hours
Great Dane came out and did a thorough check of my furnace. John Riva, the technician, was on time, very professional and trustworthy.
Friendly, very efficient, timely, we are very pleased with his work
Great work. Very professional.
The technician was honest and Straightforward. He gave me options, pricing for parts and checked for future possible problems since i was dealing with an older furnace. I was satisfied with his Analysis and will be replacing the parts he recommended.
Great Dane never disappoints. Always on time so you’re not waiting hours for them to show up. Technicians are professional and don’t try to sell you something that you don’t need. Top notch business
This is how a service tech should show up. Exactly there when they said they would be there. Polite, professional, clean and knowledgeable in regards to the issues at hand. Well done Adam!
Great Dane has been servicing my equipment for about 10 years now. When I called for a service call, the only option given was to replace the entire furnace for $6,000.Got a second opinion and the faulty valve was replaced for $200.Stay away unless you’re looking to replace your entire system.
Great service today with Dave from Great Dane. Called when he was on his way was on time. Friendly professional, we’re out for just a check up and tune up the furnace completely free from consumers energy. Something they offer that I don’t think many know about.
Adam arrived on time, answered my questions, fixed the issue. Explained what happened & how he fixed it. A+++ serviceThank you sir!
David Eckert was my technician and he provided great service today.
As always Great Dane came through. The team of workers came in did a great job installing our new AC and generator units. They were polite, respectful and pleasant to have in my home thank you to the workers to my sales rep to the supervisor on hand. You all did a wonderful job and make this experience pleasant and enjoyable for our new home again thank you.
This was my first time using Great Dane heating and cooling and I am very happy with the results. I had a routine maintenance check up for our older furnace and he took the time to explain everything he was doing and why he was doing it. Very nice and polite. I will hire again 😁
I have been using Great Dane for more than 20 years. Idk, i think they were a new business when i had them service our 1st home. They are a great family oriented business. Very honest. Today, i had Richard come and assess my furnace. He was very nice and respectful to my home. He was also very thorough. I have family friends that own a HVAC company and i cant seem to switch over because these people are so worth keeping!!!!