Had a problem with my heater, called Great Dane, and woman that answered was super nice, helpful. Got me set up with an appointment. I think a lot of people can fix HVAC. But the tech was fantastic, not pushy, on time. He explained my options and answered all my questions. Nobody wants to pay for furnace repairs, but it’s a lot nicer when you have a good experience with the people your paying.
Consumers energy hooked us up with them..and they were amazing..Our tech Bryan Witt was very prompt and did his job well..we will definitely use this company and hopefully Bryan in the future
Did a great job and explained everything.
Inquired Friday about a safety inspection on my furnace witch includes the water heater. Got a call within 5 minutes to set something up after getting quote over phone. They came out within an hour. Everything looked fine. It’s now Wednesday and I noticed a stream of water coming from water heater t&p valve. (Not something they caused, but happens when you check an old valve) very common many people told me today when I freaked out. Called this morning and they gave me a time frame of 12-4 got here at 1 and it’s fixed by 2:30. I was very anxious this morning with little ones running around and another one due any day I was hoping it was something simple, they definitely put my mind at ease. Very happy they were able to come so quickly both times, in my experience I felt very comfortable and like they were trustworthy. I’m very happy this is the company I came across.
Very professional will call in spring for AC check up.
Jonathan was excellent. He was very polite and professional. He diagnosed the problem and fixed it quickly. I would whole heartedly recommend them to anyone
They showed up on time. Very knowledgeable. And very curtious. Would absolutely refer this company.
Great Dane was incredibly fast and helpful. We will need a whole furnace replacement but I will 100% be having them do it as well. They helped quell fears of not having heat and even gave us a space heater for in the meantime!
Great Service! Have been using Great Dane for many years now and they never disappoint. Kristopher Gojcaj was the one who worked on my furnace most recently. He was great, he went above and beyond. He was on time, super polite, and made me feel very safe during the pandemic - wearing a mask and maintains his distance. Great company all that have been to my home have been wonderful
Excellent service-- very responsive and helpful. We give them 5 stars and the highest recommendation. Sal, Brian and Zach went out of their way to make sure everything went smoothly.
We have used the services of Great Dane many times over the years and have always been very satisfied. All the employees we have had contact with have all been helpful, friendly, knowledgeable, and professional. We highly recommend Great Dane!
They repaired my humidifier. Great job, and thank you so much.
Great Dane Heating and Cooling is a company I would happily recommend. Their service tech’s seem to be top notch and in the future they would be my go to furnace company.
He was very nice and professional. We really appreciated the service we received.
They were very prompt, excellent communication provided in notifications. The technician, John Nurse, was very polite, professional and efficient. He went over everything he did and I felt very confident in his work. Thank you!
Great service ! Professional, clean , polite. Great job. I would hire the tech in a minute! Thank you.
I had great service however he fixed one problem but my house is still not heating so I had to call him out again today
Brian was amazing. Super friendly & helpful. Thank you so much.
Call them first!!This is the second time we have used Great Dane. The first time was after having dealt w a very dishonest, sales pushing company and I have to say Great Dane was absolutely a breath of fresh air.Ryan was our technician both times (this time at our parents home on emergency overnight service) and he has been super professional, knowledgeable and kind. The company has reasonable, honest and fair pricing.Thank you Great Dane and Ryan for your professionalism. We couldn’t be more pleased.
Service call was great Dominic was very helpful and answered all my questions since this was my first service call since the system was installed.Right in time and would recommend to anyone.
Humidifier filter Thank you for your service I was informed about stuff on my furnace Im so greatful for you guys.
Love this company. Our tech Kristofer was professional, informative, so helpful, and kind. We will always us this company for our HVAC needs. Thanks for the excellent service.
??? Not sure what this means.John was very respectable & empathetic to my needs at this time. Explained all the details of what he believes I need in replacing all or part of the heating system, also explaining the safety for which I am trying to gather my finances now. I highly recommend John, as he is an asset to your company.Sincerely,Karen Alexander
Zachary was my technician today. Not only was he professional and on time. He told my wife to drive safe when she was leaving for work. Just next level professional. I signed up for a monthly package with Great Dane Heating just because he was nice and fixed my problem. Also he fixed something with my furnace too and he wasn't even here to fix that
Joshua from Great Dane Heating did a great job and was very professional and friendly. He was prompt and did a great job on the furnace.
Ryan was on time and figured out and fixed my furnace problem right away! I would refer Great Dane to any one with a heating issue!👍👍
Water Heater Repair in Other, MI 48307-1916
“Fire goes out now & again in my Bradford White water heater. Could not get it to light 4th of July. Brian called & told me EXACTLY how to do it. I was doubtful, but — IT WORKED!!!”
– James K.
Gas Furnace Installation in Macomb Township, MI 48044
“Steve Ford did a great job in assessing my home HVAC needs and explaining all details of the job prior to installation. The Great Dane installation team arrived on time, we very professional and courteous, installed the system as planned and completed on time. So far no issues and just wanted to thank Great Dane for a job well done.”
– Mike S.
Air Conditioner Repair in Clinton Township, MI 48038
“Absolutely awesome. The hottest weekend of the year and same day service and repair. Chris was fast and professional. Thankyou so much”
– Tim F.
Air Conditioner Repair in Macomb Township, MI 48044
“Couldn't have asked for better customer service !!! Zachary was very friendly and informative”
– jeff k.
Air Conditioner Maintenance in Macomb Township, MI 48044
“I have been enrolled in the Great Dane service program for a while now. I find the value of this program worth every cent. Great Dane has taken care of a few things as well as perform preventive maintenance. Each time, regardless of whether it's service or maintenance, the company has performed above expectations. I there have been different technicians and everyone has been professional and informative.
I highly recommend Great Dane.”
– Chuck N.