As always, 100% satisfied! Jay came to my home for my a/c check up. Just like all of the technicians prior (since 2013), Jay did not disappoint. He was courteous, knowledgeable, and Very efficient. Another great job from great folks, from Great Dane!
The men that did the job was very nice and told me step by step what they were doing
Jake was on time, a good listener, professional, and thorough. Highly recommend. Thanks Jake
Great install of new AC and Furnace. The follow up electrical adjustment and surge protector install was tip-top. Flawless. Aundray came for the AC tune up and as always he comes off as knowledgeable and passionate about his skills. Always grateful when he is our assigned tech.
Austin did a great job for my A/C tune up very through in his job, an very knowledgeable also I would let him do the again at my home he is great worker
Well mannered, explained everything well, through and showed me how to manage my thermostat. Thank you.
Austin came out to help maintain my AC unit. He did a great job, was very thorough, and explained everything along the way.
Devin was very polite and professional,did a wonderful job and was quick and efficient. Would recommend to anyone. Thank you.
Great Dane came out when they said they would. Fixed issue with the A/C, checking the system out.
They charged us $130 just to come out to quote and that is additional not built into any work done if we accepted.The man who came out to give us estimates gave us three high priced options to repair are machine, but would have to come back to estimate for a new unit (not sure how this is not included in our $130 fee for him to be at our house).We have now had four different companies come out and we haven't had to pay them for that. So far Great Dane has come in higher in price than any other quote we had received.
Have worked with them for a/c and furnace issues, have had great experiences!
Professional, efficient and a pleasure to work with
Would definitely recommend this company! I accidentally schedule an appt for sales instead of service and they were extremely accommodating. I was able to get a same day appt for service and they informed me that consumers would take care of the cost of service. Also, their communication with texts and phone calls about arrival times is amazing! Being home, with a small child and having these messages with the technicians picture, is very reassuring in today’s environment. It can be very scary trusting service men in your home but Great Danes definitely eased that worry! Thanks again.
Friendly, informative and clean
Aundray was punctual and took care of both our maintenance and repair of noisy AC unit, without trying to sell something not needs, awesomely! Love our Great Dan Hearing and Cooling vendor!
John was very nice and informative. He explained everything that needed to be done.He cleaned my ac unit and found a part needed to be replaced.The unit is 7 years old so first issue so that is good. Great Dane has provided me with excellent service for many years.Thank you, Penny Ries
Great Dane Heating and Cooling are fantastic. They are extremely responsive and their techs are exceptional. Highly recommend.
Great Dane is the best! The techs are awesome and friendly! I would recommend them to everyone!
Jacob and his associate arrived on-time as promised. They were able to address and correct the issues that the Mechanical Inspector found fault with. There was an issue that they felt didn't require attention, and they said they would talk to the Inspector about it.I have enjoyed working with ALL the different people who came to our house on this job. They all have been very professional and personable. The people I've talked to in the office have all been helpful and pleasant to work with.Grate Dane was a good choice for my project!
These people will rip you off! Over charged us by thousands for a simple dryer outlet install. Lied to my face about how long they were here and refused to itemize the $1,000 they were charging for materials I could get for $75 at Home Depot.
I am satisfied overall with/Great Dane, however, the cleanup leaves a lot to be desired! I was just outside and found a piece of wiring, three screws (any of which could’ve ended up in my tires) a main shutoff fuse, various brackets and pieces of plastic that you could had been snipped from something much larger!! One man was sent out to do a two-man job, (the techs words, not mine) and therefore what should’ve been a quick fix took several hours!!
Second time I’ve used Great Dane.Fast and friendly service I booked my appointment online. The guys are knowledgeable And explain every thing that they are doing.
Great experience with Great Dane Heating and Cooling ! John Riva was very efficient, and knowledgeable. He answered all of my questions and gave me worthwhile advice as well. I will definitely call Great Dane againThank you
Ryan was customer service oriented, efficient and appeared to be very competent.
Fixed my air conditioning with no problem. My tech was very friendly, polite, and knowledgeable. Next time I have to use great Dane, I would love to have him back
Great customer service, great company, extremely knowledgeable workers .Definitely will be recommending Great Dane .
Great service and very professional HVAC technician that did a thorough evaluation of our AC system.
Professional and I am extremely satisfied as usual. I recommend them all the time.
Service was comprehensive and quick. Would like to have show how to change Ecole settings.
We've had electrical, plumbing, and HVAC work done by Great Dane and it's all been absolutely exceptional work. Impeccable craftsmanship and attention to detail, timely and professional, and at extremely competitive rates.Anything they do work on going forward, they are our trusted shop. Highly recommended!
The installation crew of Wesley, Keondre, and Brendan were very professional and polite. Very pleased with their focus and quality of their work. Could not of asked for more. George called halfway through the day to check on how things were going with the installation and to schedule at time for a tech to double check the installation and performance of the system and to give me additional training.
Shared exactly what he was doing and why. Outstanding work.
I was not impressed with the work from these guys. I called in to get my ac a tune up instead of doing that they end of turning off my ac unit saying it needs repaired. They than expect me to call them back to turn it back on and get it so called repaired. Never had an issue last summer or fall weird how now issues are arising after calling in for a tune up.
First of all, amazing staff amazing customer service top notch Cody was my main heating & cooling technician probably some of the best communication was clear just Wow amazing job was by far the best experience I’ve had with work being done in my home and he made it a easy and comfortable experience five star employee 👍🏾
Everyone we dealt with was professional and friendly. Jonathan explained everything nicely, they worked together efficiently, and cleaned up afterwards. You guys do a great job! Would recommend you all, even Nick!
Nick and Lance came out to install a new furnace and air-conditioner.They did a outstanding job!! Very professional and answered all my questions. Very happy with the quality of their work. Thank you!
Austin completed an inspection on my air conditioning unit today. Very informative, courteous, and professional in every way. Highly recommend Great Dane Heating & Air Conditioning, Inc. for all who would need these services. Thank you again Austin and Great Dane!
My tech was extremely nice and answered all are questions always a great experience working with Great Dane we have been customers for the last 5 years always satisfied
Great customer service. Thank you.
When looking for a plumber, one requirement we hoped for was honesty. Devin was very open and honest and extremely interpersonal. He put us at ease right from the beginning when looking at the drain in our tub. He was thorough, yet swift and tidy. We highly recommend Devin and the Great Dane team!
We have used them for years. Never had a problem. They always communicate. They always do a great job. They always show up on time. They always do what has been promised. I’m a super fan!
They are very helpful in explaining how the air-condition unit works. I am very pleased with all the info that was shared with me which helped me decide what was best for my needs. I would definitely recommend this company to my friends.
I’ve been a Great Dane customer since 2009. Their people are very professional and always willing to answer any questions. It is a pleasure to have such competent and polite people work on my heating and cooling. It also make me feel secure knowing they are there if something needs repaired or replaced. I know from past experience with this company that they respond quickly when they are needed the most. I will continue to be a Great Dane customer for the foreseeable future.
The service technician, Kyle did a fabulous job. He was very focused and organized in his approach to complete the job. While out to perform an A/C maintenance he recognized that the outside unit needed a cleaning so we approved the additional work charge and he went to work. Of course, about halfway through the task, mother nature provided a frigid spring downpour. Kyle just kept working on the task unhindered by the weather. Great job Kyle! This is why Great Dane is our preferred contractor for all of our HVAC work, their people.
Love Great Dane, they are very helpful and accommodating with our needs. Professional and friendly! Definitely would recommend to anyone needing heating/cooling services.
The service was excellent. I called late yesterday and had an employee here in the morning. Unfortunately, I needed a new water heater. Two men came an hour ago and the new water heater is being installedThey went right to work, professional and kind.I’ve been serviced by Great Dane fir years and recommended them to businesses, neighbors and friends. Everyone has been pleased with their service, staff and fair prices. They all still are customers of Great Dane too
Greta Dane. Great company, great service.
Everyone we dealt with was professional, knowledgeable, and courteous they set high expectations and met all of them highly recommend
Great job. Very professional. Very responsive when I’ve had issues.
Very courteous, professional and thorough.
My furnace after 28 years of service was calling it quits! I have heard good things about Great Dane and got a let’s see what you need ! Well the numbers added up and before I knew it I had a new furnace being installed by just two great guys Ethan and Jordan both were really nice and answered all my questions! Ethan took the time to go through all the information on the humidifier and air filter and the other stuff that makes my new Carrier’s systems do what it does ! Thank you Great Dane ! The air was rehooked up today 4/15 and it works perfectly ! I’m very pleased with my results, I also asked about just running the fan and they took care of that too !
Austin was a consummate pro who was kind, thoughtful, and very thorough. I feel very comfortable with the service I received, knowing that my air conditioning will be set and ready for the summer season.
They put a new furnace in a few years ago and just yesterday they did hot water tank. They did an amazing job we’re in and out in a couple hours and biggest thing in my book. They cleaned up like it never even happened. Thank you guys you do amazing work.
I love to have a trained professional check out my furnace and A/C. It's such a secure feeling to have someone looking out for me and my family. Every person that I have dealt with at Great Dane has been very professional, kind and courteous from the sales person that sold me the furnace to the people that answer the phones and especially the technicians that come out to my home to service my furnace and A/C. Top class operation that takes care of the customer. Thank You Great Dane you are the BEST!!!!!!!
Shad was extremely knowledgeable and used layman's terms when explaining it all. As well as very polite and friendly. I would Absolutely request him for anymore in the future.
He was a pleasure to speak too and very professional as well!
Good points - they respond quickly, and they have knowledgeable techs and present with options. Bad points - they overcharge, close up furnace before showing issues, and and they actually charged me for equipment they didn't replace.
Adam was out and did a great job. Had to track down a broken wire, which can be daunting. Got us back up and running. Very professional and kept us informed as he was working on it.
I have a leaking problem for my furnace- I often hear water dripping on the ceiling as soon as the furnace starts. Mihali came and find where is leaking and died it promptly. He is polite and professional. In highly recommend Mihali and the company:
I had Great Dane install the heating and cooling system for my home in November 2022. They completed the installation in just one day. The team was professional and took great care in installing the components. They also cleaned up the mess very well. I highly recommend them for your business.
I had a great experience with Great Dane. My boiler technician Jake was very friendly and on time. He did a thorough job. I felt confident that my boiler was running good and also safe to operate. I would recommend this business to my friends and family!
Dominic was here today to service my system. My unit is 21 years old. Dom was an excellent, knowledgeable, and caring technician for repairs, it was determined that I need to replace the whole unit. The repairs would be costly, plus my unit still was old. I still would need to get a new system in the near future.It was decided that it would be more cost efficient to just buy a new one now. He was fantastic, I'm very happy that I had Dom today. I am giving Dom 5 stars!
Awesome crew got the job done very quickly very professionally cleaned up afterwards couldn't have asked for more.
Great service from all of the technicians. Appointments are easy to make.
My furnace is 20+ years old and still operating just fine. I credit this to the annual inspection I receive from Great Dane. Their tech’s are knowledgeable, professional yet personable. I will never use anyone but Great Dane for my heat/AC needs. Btw, they always arrive on time!!
Nick is an incredible technician. He’s very knowledgeable and will explain the total process and make sure the common individual knows how to relate to what’s going on.
Took the time to help me understand the whole process.
Great team who came out to replace our water heater. They were quick and clean and explained everything very well. Thanks for all your help!
Great service! Devin Mckelvey was very professional and explained every step of the process of resolving the problem (toilet repair)
Techs were very clean, on time and respectable. They were also very knowledgeable and explained everything thoroughly on how to maintain the systems I had installed.
Shad and his partner did a great job giving the furnace its own dedicated breaker. They completed the job within 30 mins.
Technician Adam was excellent. He replaced a defective part on my Navien boiler system, at no charge. I appreciate Adam's service work and Great Dane's commitment to stand behind their products. Highly recommend this excellent company.
Lost cooling of my home. Great Fanr Heating & AC were very professional, approachable, knowledgeable, and honest. Also gave me suggestions for future service so I wouldn't have to experience a lack of home cooling again. I look forward to dealing with Great Dane Heating & AC again for all of my HVAC needs. You can choose them with total and complete confidence.
Very good, thoughtful, and caring company. They helped me a great deal with inspection of the old system, and decision making and purchase of the new system. Would highly recommend
Jay was super efficient, super friendly, Was totally cool with our dog, told us everything he was doing. Had a super great personality. Definitely you guys hire the best crew ever. Highly recommend this company five stars for sure !
I received 5 star service from Adam P! I would highly recommend asking for Adam. He was thorough, polite, on time, patient with me when I had questions and he knew his stuff. He wouldn't leave until he knew the problem had been fixed. Adam was also pretty quick to fix the issue. I will ONLY ASK FOR HIM if I ever need help, and you should only ask for him too!! Thank you again Adam!!!!
Very professional service
Every step was well explained and everyone we worked with very friendly and knowledgeable
Arif and Jake were really nice and great and took time to explain and answer all questions. They did a great a job.